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Anonymous's avatar
Anonymous
9 years ago
Solved

Origin causing restarts?

When trying to load up Battlefield 4, my computer will restart every single time. No BSOD, it just straight reboots.

I have a similar problem (on my wife's Origin account, Same computer.) with the Sims 4 causing a reboot either just after loading a household, or randomly during play.

I can't help but think this is an Origin problem because I play Metal Gear Solid 5 and the new Hitman with no problems.

I've done a lot to try to fix this issue, and since nothing has worked, I wiped my hard drive and reinstalled windows to really, truly start fresh.

Here's my dxdiag: http://hastebin.com/umeyeyiget.tex

  • Anonymous's avatar
    Anonymous
    9 years ago

    OK, I fixed it. I swapped out my power supply and it's all good. I've started BF4 for the past couple of days and played the Sims 4 for a few hours without issue.

    I visually checked all of my power supply plugs and reseated them before replacing the unit. It all looked good, so I guess it's something internal.

    I had a 700 watt power supply, but my computer only requires a 400W, so I swapped it with a 500W I had laying around.

    Here's a power supply calculator EA provided me with if anybody sees this later and decides to swap their power supply like I did. http://outervision.com/power-supply-calculator

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