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Anonymous's avatar
Anonymous
12 years ago
Approved

Origin ID Already taken?

There is an account that is using my old id according to EA Advisors.


I would like to report that account and also ask why did EA security system for our accounts allowed that whoever user it is, to occupy my EA id, persona, call it whatever you wany since it is used by me or was.

I have the same id (timiman) in all my previous games, NFS World, BFBC2 and i cant occupy it in BF3!!!!

Please escalate the issue and report that other account. It is EA´s mistake that my id was available for that other account from the moment that i have had it registered many years ago.

Also try to recycle the staff in Game Advisors. All they can do is keep copy-paste the same questions and answers all the time.

battlefield 3

1 Reply

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago

    Nobody has taken your account, it is your old BFBC2\EA account that is the reason that you cannot re-use that account name.  If you wish to see if you can merge these two accounts so you can continue to use it you will need to contact a Game Advisor at EA Customer support:  https://help.ea.com/contact-us

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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