Forum Discussion

FakeTaxiUKF's avatar
11 years ago

[PC] China Rising not installing and getting stuck at 99% and getting back to 86%

Hello there,

First of all, I'm so disappointed because of EA Current Customer Support.

Second, everytime I talk with a staff, he ignores my messages and closes the conversation because of my unknown issue, and no one helps me and I never get my China Rising to work.

The Problem is: Everytime I download China Rising DLC, it ends up to 99% and then re-rolls back to 86% and stay likes that, routine, downloads to 99% and gets back to 86% like a loop.

I tried to download China Rising more than 5 times and still same problem.

I need someone to help me fix it.

What I've tried so far after chatting with like 6-9 staff:

  1. Uninstalled Origin and redownloaded it.
  2. Uinstalled Battlefield 4 and reinstalled it.
  3. Deleted some files in the %appdata% and other 3 folders.
  4. I tried to rename the Xpack1 folder to Xpack1-a then waited 1% download and like that..
  5. I tried almost everything and nothing is working.

I need a proper solution to fix my China Rising DLC.

I'm really disappointed because no one's helping me.

Please help me

Best regards

10 Replies

  • If your on PC what fixed it for someone in my house was to turn off PC then after a bit turn it on and close all extra programs on PC. From this start only origin and the D/L and dont touch the PC just walk away and it did D/L for him. I hope this can help you.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • FakeTaxiUKF's avatar
    FakeTaxiUKF
    11 years ago

    I did reboot my PC before I go to work and I left it downloading and I saw it repeating the same thing.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Did you close all extra programs running as well? This was a key point for him to get the D/L and no idea why it had to be done this way :/

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Dang :/  Sorry this game can be strange what works for one does not fix it for all :/ 

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Did you look at this page? Maybe it will help 

     http://help.ea.com/ca/article/battlefield-4-china-rising-issues-and-troubleshooting/

    The only other thing I can think to try is this....

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps, Raptr and xfire are known to make issues as well.

    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Ya I know but with this game / the DLC anything is worth a shot to get the d/l.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    11 years ago

    Close origin, cutting and pasting the bf4 folder outside of origins library. Then restart origin so that it can see bf4 is gone, then closed origin again and move bf4 back to the original folder. then try d/l again.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 & BF3 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.