[PC] Punkbuster won't install
I have uninstalled PB a while ago and want to play again. I start with opening pbsvc.exe and clicking Next and Agree to install. Everything lights up green but I get this error: Failed to copy the f...
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Thank you for the reply. I went through your suggestions sequentially.
pbsetup crashes when updating initially—I cannot cancel out of this screen and add any game. The error is this:
Problem signature: Problem Event Name: APPCRASH Application Name: pbsetup.exe Application Version: 0.0.0.0 Application Timestamp: 536d54a0 Fault Module Name: pbsetup.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 536d54a0 Exception Code: c0000005 Exception Offset: 000df400 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 4838 Additional Information 2: 48386290eb1edc500cf1e600771bc249 Additional Information 3: 5138 Additional Information 4: 51385cb9d776aea89cf477c72f707828
DirectX did not install due to detecting a newer or recent version. Same with .NET. The C++ installer proceeded fully as did the Flash update.
I tried pbsetup after these steps (including reboot) and the same error as above happened.
No need to thank me I just wish it would have helped :/ Ok lets try it this way... First check windows to make sure its not helping to make the issue...
Test your windows for errors
This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]
For win7 go to start left click in search type cmd and right click cmd pick run as admin
For win 8.1 right click start bottom left of screen and pick command prompt admin
1 - Open administrator command prompt and close web pages and programs like origin.
2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]
dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1
7 - When its done reboot
next step.....
So what I need you to do download CC cleaner the free version and install CC cleaner on your PC.
http://www.piriform.com/ccleaner/download
Remove PB using the tools area of CC cleaner then reboot the PC.
Once back on desk top then open CC cleaner again.This time go to the registry area and scan for issues , then pick fix selected issues it will give you the choice to do a back up. Then pick fix all selected issues you may have a ton of issues if you never have used this before its normal. Then reboot your PC again and do all the registry steps again until it finds none. Reboot your PC after you do each scan on registry. Once it finds none then move to the next step.
Now try to install PB... edit... run PB as ADMIN ... when done reboot. If you still cant install PB then we both smash our heads on desk lol J/K I will look about more on this error from event viewer.
I did sfc /scannow twice without errors, and registry cleaner in CCleaner returned nothing (I run it fairly often).
The pbsetup crash and pbsvc error 5 still happen. I run as admin on top of the account being an administrator.
Maybe I really am a punk.
Event Viewer shows Level: Error and Source: Application Error. The Details tab does not seem to show anything interesting that isn't in the Windows 'stopped responding' box, which is below:
Problem signature: Problem Event Name: APPCRASH Application Name: pbsetup.exe Application Version: 0.0.0.0 Application Timestamp: 536d54a0 Fault Module Name: pbsetup.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 536d54a0 Exception Code: c0000005 Exception Offset: 000df400 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 4838 Additional Information 2: 48386290eb1edc500cf1e600771bc249 Additional Information 3: 5138 Additional Information 4: 51385cb9d776aea89cf477c72f707828
Well I have looked into this without much luck :/ I did see one post when they took the BF3 PB folder and put it in BF4 to get it installed not sure this is a good idea lol. Other then this I would email PB site to get the correct fix for this ,,,
Thanks for looking and trying to help. I know how hard it is to search for 'punkbuster crash' and not receive pages of the more common crash it has :mantongue:
