[PC] Punkbuster won't install
I have uninstalled PB a while ago and want to play again. I start with opening pbsvc.exe and clicking Next and Agree to install. Everything lights up green but I get this error: Failed to copy the f...
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I did sfc /scannow twice without errors, and registry cleaner in CCleaner returned nothing (I run it fairly often).
The pbsetup crash and pbsvc error 5 still happen. I run as admin on top of the account being an administrator.
Maybe I really am a punk.
Event Viewer shows Level: Error and Source: Application Error. The Details tab does not seem to show anything interesting that isn't in the Windows 'stopped responding' box, which is below:
Problem signature: Problem Event Name: APPCRASH Application Name: pbsetup.exe Application Version: 0.0.0.0 Application Timestamp: 536d54a0 Fault Module Name: pbsetup.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 536d54a0 Exception Code: c0000005 Exception Offset: 000df400 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 4838 Additional Information 2: 48386290eb1edc500cf1e600771bc249 Additional Information 3: 5138 Additional Information 4: 51385cb9d776aea89cf477c72f707828
Well I have looked into this without much luck :/ I did see one post when they took the BF3 PB folder and put it in BF4 to get it installed not sure this is a good idea lol. Other then this I would email PB site to get the correct fix for this ,,,
Thanks for looking and trying to help. I know how hard it is to search for 'punkbuster crash' and not receive pages of the more common crash it has :mantongue:
It is a strange issue you have :/ Tones of videos on youtube but could not find any in English with your issue. This is why I hunted down the link on PB for help as they will have more of a idea on what to do. Keep me posted as I want to know the fix as this bugs me all the normal things to fix it are not working :womanfrustrated:
I opened a ticket on the Even Balance website the same date this topic was posted. There have been 15 exchanges of communication but I am not sure they have understood my explanations of the problem. However, I found a workaround and began again to be able to play on PB enabled BF4 servers.
The pbsetup crash is due to not being able to connect to the servers from which updates are retrieved from. Instead of giving a helpful error message, the program seems content to just crash.
I installed pbsetup on a different computer (the third in a bunch—the first and second alternatives encounted the same crash, even though one was XP and I bypassed any router obstruction by using a different source for internet). I updated the program, added the games, closed it and transferred all the files pbsetup made into the correct locations on the game computer. (The locations are evident from where they are made. There are some that exist in the same folder as the pbsetup executable and others which go in the BF4 'pb' directory—if one doesn't exist, make it in the directory where bf4.exe is.)
The pbsvc error still happens but it turns out to be of no consequence.
Whenever a Punkbuster update comes out I will need to repeat the process because the crash still happens on the game computer. I can see the UI because it doesn't do the initial update, but clicking Update Punkbuster crashes the program. I hope this is of some use.
