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Benjipuyol1's avatar
Benjipuyol1
8 years ago

Premium Pass Content locked Road to BFV despite being owner of Premium Pass

Product: Battlefield 1 Platform:Sony Playstation 4 Summarize your bug Unable to access Premium Pass Content despite owning the Premium Pass. Can play Maps and use guns/content from the pass but the...
battlefield 1
Its_Travis_199's avatar
Its_Travis_199
Hero+
8 years ago
@iYaksa_xOmegaa

Ok, i know previously you said you have Premium.
But can you tell us if the Premium logo display for you in the top right corner in the main Menu? (below the text "Battlefield 1")

If it doesn't, so the game doesn't realize the Premium Pass.

Fist: please check again in the Store(or the Library) if the Premium Pass Addon is really installed. Not just downloaded, also installed.

If it is, maybe try again what i said previously: Go to Settings in the PS4 Menu and then under "Account Management" do Restore Licenses.

Ps: You can also share pics. with us what the Store and in-game stuff shows for you.
iYaksa_xOmegaa's avatar
iYaksa_xOmegaa
8 years ago
I’ve deleted and re-installed premium... and I’ll take pictures and try to post them when I’m next online playing BF1 ... I’ve got all the other premium content it’s just the road to battlefield V premium skins not unlocking ... which is starting to become annoying ...
as I’m sure you guys being on PS4 are having the same issues as Xbox one ... I’ve tried every possible solution with no success to the issue ...
  • iYaksa_xOmegaa's avatar
    iYaksa_xOmegaa
    8 years ago
    I received the assault (French tank) skin last night along with the other Unlock (a dog tag I think) I can’t remember rightly .... but the premium unlock isn’t unlocking for me ... hope this helps I’ll try to post screenshots later about the issue I’m having ....
    • Its_Travis_199's avatar
      Its_Travis_199
      Hero+
      8 years ago
      Hmm....ok. 🤔

      Yes, there are people with the same issue on PS4.
      But for me it's all working fine so far.
    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      8 years ago

      Hey @iYaksa_xOmegaa a quick question does it say Premium pass up in the corner of the battlefield 1 main menu? 

      What you can also try do is power cycle the console. 

      How to Power Cycle:
      1. Turn off and unplug the device.
      2. Wait at least 30 seconds.
      3. Plug in the device and turn it back on.

      /Atic 

      • Its_Travis_199's avatar
        Its_Travis_199
        Hero+
        8 years ago
        @EA_Atic

        The funny/weird part is, i've asked him the same thing above.
        He just answered he owns all the other content that comes with the Premium Pass.

        Seems he's not the only one with this issue that R2BFV doesn't realize the Premium access. 🤔

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