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Anonymous's avatar
Anonymous
8 years ago

Re: BF1 Premium Pass lost and all new DLC weapons can't be unlocked

Also, when going to "Weapons & Gadgets," it shows that I have unlocked the DLC weapons, but when I join a game, those weapons are unavailable.

5 Replies

  • Ourumov13's avatar
    Ourumov13
    Legend
    8 years ago

    If you haven´t played for a while, your stats need to sync again. 

    This is usually done after playing a few rounds.

    You could also try to power cycle your X1.

    If it still doesn´t work then, please try to reinstall Premium.

    Your DLC weapons should be available on any ranked server, the round has to be started.

    Good luck and keep us posted about this 🙂

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @whitemexican90,

    as @Ourumov13 mentioned, that just sounds like your premium pass and therefore premium content is not recognized. If the store offers you the option to redownload the premium pass, that's exactly what you should do in order to unlock it all again. Your previous progress will then be restored.

  • I’m having the same sort of problem where I’ve downloaded the premium pass for battlefield one and paid for it, but it won’t let me play the premium Mabs all the time and it won’t let me use any of the guns anymore but it let me use it for a little bit and then stopped working and I have no clue why and when I attempted to re-download it, it said I already owned it and I can’t re-download it

  • ElliotLH's avatar
    ElliotLH
    Hero+
    7 months ago
    Hi @mahinraheem Since this thread is from 2023 I'm going to lock it. However, you're more than welcome to start a new one about the issue you're facing.

    Also, if you've confirmed that you're using the same account and that the Premium Pass and all owned DLC packs are installed then it may be worth opening a case at help.ea.com.

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