Forum Discussion

Re: BF1 Xbox stuck on connecting

@BovineTarantula 

Did you try to reboot your router (turn off and remove power cable for 5 min. Then turn on it back)? Could you please check these articles?

https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

If that doesn't help, please check this:

In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

1) Go to Xbox Settings All SettingsNetwork (Network Settings)

Spoiler

2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

Spoiler

After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

Spoiler


3 Replies

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @BovineTarantula,

    if you tried to perform the troubleshooting steps provided by @IIPrest0nII, would you mind sharing your Gamertag with me? It seems to be linked to an account different from the one you are posting with.

  • That's strange, because bovinetarantula is my gamertag. Did I enter it wrong in the account?

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,625 PostsLatest Activity: 2 months ago