Re: DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

even with the new patch i get

DirectX function "GetDeviceRemovedReason" failed withDXGI_ERROR_DEVICE_HUNG ("The application's devicefailed due tobadly formed commands sent by the application.
This is an design-time issue that should be investigated and fixed "). GPU: "AMDRadeon R9 200 Series", Driver 13.11 (13.25.18-131129a-165578E-ATI)

hopefully they r working on a fix for this famous Error...I tried almost everything to fix it..exept a complete new Windows installation (i will do that this week) and underclocking my GPU i will not do that just to make this Bugfield4 work.

Anyone has a statement if EA is working on it?

Or r they just giving a d***?

Same here. I've never had this problem before, it started with the latest update

Just to give feedback on my troubleshooting.

My system is a I5-4670, 16GB RAM, Samsung SSD 840 240GB, Soundblaster Platinum, Asus R9 280, PSU is a BeQuiet! 750W.

This should be good enough for the Game!

I Tried so far:

-checked RAM for faults - no failure found

- reinstalled DirectX via Microsoft and via BF4 folder - BF still crashing

- tried all GPU Drivers available - BF still crashing

- installed all new drivers for all HW - BF4 still crashing

- Reinstalled WIN7 64BIt (formanted the SSD) - First day BF4 runs without crashes ...second day BF4 crashes constantly

- Checked all possible Information sources...even used the useless EA HotlineChat (they have absolutely no idea what they r doing) they requested to run BF4 via Chrome instead of Firefox - BF4 still crashing

- I will not underclock my GPU this is something absolutely ridiculous to do to get BF4 running!

- the only thing that is still the same is BF4...-> root cause is BF4!!!!!!

-EA get this fixed ...

I just got this now.... 5th time with this new patch.

BF4 crashed RARELY for me before the latest patch. Now I am getting this sound loop very often.

AMD CrossFire 7950 with 13.11 beta 9.5 drivers. 

After the last patch, I still get this crash.

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@Rakshasas wrote:

I just got this now.... 5th time with this new patch.

BF4 crashed RARELY for me before the latest patch. Now I am getting this sound loop very often.

AMD CrossFire 7950 with 13.11 beta 9.5 drivers. 

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Sound loop? What sound loop?

I fixed it!  I found these instructions for the sound loop error, but it worked for the direct x error.  I had this error every single time I played, but now was able to play all night.  I'm not sure exactly what this does, but at least I have it working for now.  Give it a try, and if it still doesn't work you can always just delete the user.cfg file.   

Create a user.cfg and place in BF4 directory and copy paste the text below. 
RenderDevice.Dx11Enable 1

RenderDevice.Dx11Dot1Enable 1

RenderDevice.Dx11Dot1RuntimeEnable 1

RenderDevice.TripleBufferingEnable 0

WorldRender.TransparencyShadowmapsEnable 0

WorldRender.MotionBlurEnable 0

WorldRender.MotionBlurForceOn 0

WorldRender.MotionBlurFixedShutterTime 0

WorldRender.MotionBlurMax 0

WorldRender.MotionBlurQuality 0

WorldRender.MotionBlurMaxSampleCount 0

WorldRender.SpotLightShadowmapEnable 0

WorldRender.SpotLightShadowmapResolution 256

WorldRender.LightTileCsPathEnable 0

RenderDevice.ForceRenderAheadLimit 0

PostProcess.DynamicAOEnable 0

My specs:

HP DV6 Quad Laptop

Core I7 2.3ghz

16gb ram

Windows 8.1

AMD Radeon 7690m XT video card

IDT onboard audio

gauntlet0 - You rock!  This fixed the DirectX error for me as well.  I wasn't able to load any part of the game at all since launch until I created the user.cfg and added those settings tonight.  Thanks!

pleasr help me make the fold i have to copy those lines in to...

Hi Jokke79,

You open Notepad and create a new file called user.cfg  Then add the lines into the document and copy the file into your x:\program files (x86)\Origin Games\Battlefield 4\ folder. 

Launch the game and see if it works!

@gauntlet0: Thank you! Does this work for BF3, too? Or do i have to use other commands? Can you help me please? I have the same DX-Errors in BF3, too!

Thanks in advance...