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2042isNotBF's avatar
2042isNotBF
11 years ago

Re: geforce gtx 560 doesn't support directx 10

It is handy :] Ok I want you to try this way reg video card driver and do the steps fully to try and fix this..

Get new video card diver or beta on desktop we need to get you a fully clean install of it after steps below.

So what I need you to do download CC cleaner the free version and install CC cleaner on your PC.
http://www.piriform.com/ccleaner/download

Remove the video card driver using the tools area of CC cleaner then reboot the PC.

When windows loads it will install a driver thats normal no big issue, once back on desk top then open CC cleaner again.This time go to the registry area and scan for issues , then pick fix selected issues it will give you the choice to do a back up. Then pick fix all selected issues you may have a ton of issues if you never have used this before its normal. Then reboot your PC again and do all the registry steps again until it finds none. Reboot your PC after you do each scan on registry. Once it finds none then move to the next step.

Now install the video card driver new one or beta when done reboot.

Next test bf4 if you still have issue ....

Try repair game or do this step again as the BF4 cfg could be messed up.......

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4 If it fails reboot your PC and run repair game again and test BF4.
4- When done go test your game.

Now test BF4 again

Edit..... if this fails I will get you to look into your PC event viewer for errors to see if we can hunt down what is going on. Also if you want try this on your PC.... CHKDSK utility will try and recover or fix any data or installation errors. This can take a few hrs. SSD vs HD

http://help.ea.com/en/article/how-do-i-run-chkdsk/

7 Replies

  • StarscreamUK's avatar
    StarscreamUK
    Hero (Retired)
    11 years ago

    in addition

    have you disabled onboard gpu? (if I have mine enabled, I cannot get bf4 to ignore it, not that I want it enabled anyway :D )

  • Anonymous's avatar
    Anonymous
    11 years ago
    @StarscreamUK wrote:

    in addition

    have you disabled onboard gpu? (if I have mine enabled, I cannot get bf4 to ignore it, not that I want it enabled anyway :D )

    That's a common problem with all of the drivers from nVIDIA.  It is particularly bad for laptops with the Geforce Optimus cores (which have no front end, so there is no option to disable the Intel IGP on those). 

  • 2042isNotBF's avatar
    2042isNotBF
    11 years ago

    Try this SpotMastaFluffy it may help as it has fixed Direct x issues in the past as crazy as it sounds and keep me posted please...

    Control panel -> Time, Language and Region -> Region -> Administrative tab
    Change Language for non-Unicode programs To English(US)

  • Anonymous's avatar
    Anonymous
    11 years ago

    I found out what the problem was. For some reason I had nvidia drivers for a 440 card on my computer up and running so although my computer knew I had a gtx 560 it was running 440 drivers. I had also contacted nvidia and they gave me a site with program that finds all GPU drivers and uninstalls them.

    http://www.wagnardmobile.com/DDU/downloads.html

    It worked well. 

    Thank you all for your help.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Ok so it didn't work. I was a little early on celebrating. So the program did it's job of deleting the drivers, but what I didn't know at the time was that my computer auto installed them on reboot. No matter what I do once my boots up and sees those 440 drivers aren't installed it installs them. I should probably explain a bit more...

    My computer came stock with a nvidia gt 440 card that I have since replaced with a gtx 560. Well my computer seems to have a hard time letting go of that old 440. Every time I delete those drivers it auto installs them. Thats what was causing my issue. Games are seeing that I have a 560 card, but read the 440 drivers. You would think that after installing the new version of nvidia drivers it would override it, but it doesn't. What happens is I us the DDU program and it detects the 440 and 560 drivers. I run the program and it deletes them both. The computer reboots and then proceeds to auto load the old 440 drivers. I reload the nvidia suit and until I reboot my computer it will read the 560 drivers, but the next time I turn my pc on its back to reading the 440 drivers. I can't figure out how to stop the auto load of the 440 drivers.

  • 2042isNotBF's avatar
    2042isNotBF
    11 years ago

    Get everything you need diver and  programs on desk top then unplug the net .

    Try running CCleaner and do the Clean and Registry portions both. It may be software conflicts and/or registry errors.
    https://www.piriform.com/ccleaner

    Also, try disabling some of the crap that you may have starting up with Windows. If your tray is full of apps, they may be conflicting with the video card driver.

    You may want to uninstall the video card driver, run Driver Sweeper from safe mode, and have it remove any remnants of AMD / Nvidia drivers it finds. Then re-boot and install the latest driver for you card and OS.http://www.techspot.com/downloads/4266-driver-sweeper.h...

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