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Re: How I Can Get Serial Key?

I bought me and my friend this on steam, I can verify the proof of purchases, But I can't find our Serial IDs, Can someone help me get these so we can play online? that was the main reason I bought the games, multiplayer. (Right clicking does not work)

9 Replies

  • Unfortunately, I've the same issue. Bought the bandle in Steam Battlefield 2 Bad Company, but when I'm checking the files - there are only Specact kit DLC & Vietnam(2 keys). But it doesn't have the main key from original game... seems the Multiplayers required. I've contacted the EA Support, but they still haven't responded.

  • tyl0413's avatar
    tyl0413
    Seasoned Veteran
    3 years ago

    Get a refund. EA likely won't provide you with a key just like they haven't for my MOH10. Official server shutting down end of year anyways. Vietnam has 0 players exactly right now and SPECACT you may already have for free + it's worthless skins.
    Get a refund on the bundle and buy the base game only for half price.
    Community server has free Vietnam and SPECACT

  • @SadZuko68 I assume so, but EA tries to hide better support options as good as possible (typical strategy for companies that are not truly customer oriented). Live chat would certainly be faster. I only managed to find the form for a normal case-complaint.

    If you find a way to the live chat, please let us know!

    Oh and whatever you do make sure to make screenshots of everything as evidence. Those companies are not big because they are nice.
  • @DeltaDenzyeah,really screenshots are truly vital to that. It took awhile and i talked with 2 different customer representatives. The last one finally helped me by adding it to my ea library and now it is all fixed. So really thanks for sharing that link.

  • @SadZuko68Your welcome. How did you get in contact with customer representatives? I found no way to speak with a human so far

    Edit: I just figured it out

    After the case opens don't trust it. At least in my language it was vague and unclear how to proceed. After writing an additional entry to my case I received the option to start a live chat. The EA representative was able to add the base game to the EA app (not steam!). I had to add the DLC's myself. GO into steam and take the two serial keys from there. Then add them in your EA app library.

    I hope that helps everyone else. Please be nice to the representatives. EA might try to limit their customer duties, but their employees are not the bad execs but people like us.

    Edit: @csgHD Check my other post out (previous page) and afterward this post right here. This should help you

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