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7 Replies
- Anonymous7 years ago
Thanks for the suggestions. I restarted my computer and router and the game worked for approximately 30 minutes before resuming with the massive ping spikes. I switched to a personal hotspot from my phone and it seemed to alleviate the issue. I then followed the tips on the EA Help page and ran a UO Trace of my network. As for the results, I only received a %loss of 0 or 100%, and the pings best/worst ranged from 20best/50worst to 20best/200worst. They seem pretty normal to me. I also ran a speed test resulting in a normal 15 down 2 up at a local server. I am not sure where else to take it.
- IGF-Honorguy7 years agoRising AdventurerAny change the numbers were like this? https://twitter.com/UP_Community/status/1049314625764954112
The BF1 servers in general are having issues lately (at least in EU). - EA_Darko7 years ago
Community Manager
@waifurekker Can you post the full UO Trace so that we can take a look at it in case something pops out?
I've got the same issue. The server pings are very high, 146ms ping is what's usually displayed. I've reset the router, PC etc and it's still very high. If I ping several different websites, all come back at around 22 to 25 ms. Could someone from EA/DICE please look into this as it's been like this for a few days now...
Hey @Xx-Mythril-xX,
I would recommend trying some of these steps:
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Also, I would advise doing a UOTrace, and getting in contact with EA Support via Live Chat so they can take a look at it, and let you know if there's any issues.
The steps for the UOTrace are in the link above, and the link for EA Support is here:
https://help.ea.com/en/contact-us/
Hope this helps.
Thanks 🙂
I'm currently onto EA Live Chat. All of the above has been completed including the Trace. There's definitely an issue. Soon as I hit the EA servers, the ping goes up to 90+. I'll update with any new information.
- MyNameIsKopo7 years agoSeasoned Newcomer
I have the same issue
I from chile, and always play in one favorite server (normal ping 120ms) now i get + 100ms more
since last friday
i test with 159.153.68.252
Unknown Host * 5.53.5.62 7 130ms
* Unknown Host * 94.142.125.165 8 132ms
* Unknown Host * 0.0.0.0 9 0ms
* Unknown Host * 0.0.0.0 10 0ms
* Unknown Host * 4.28.172.102 11 206ms (level 3)
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