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Ourumov13's avatar
Ourumov13
Legend
8 years ago

Re: Multiplayer installation stuck on 0% (PS4)

Yes, do not press start.

When you insert the disc, installation should start automatically, doesn´t it?

You can see that in your PS4 menu, just go left and click "notifications".

If I remember correctly, you need to have a certain amount of data to be installed before you can start the game at all.

This is what it should look like (example):

The error message says the same

I think you could even install the game and patch if you don´t try to start it before everything is finished, but please try offline first.

6 Replies

  • Ourumov13's avatar
    Ourumov13
    Legend
    8 years ago

    Ah OK, I didn´t remember that it was you 🤭

    So again for me to understand, multiplayer doesn´t install and singleplayer doesn´t start?

    Rebuilding your database doesn´t help?

    It doesn´t matter if it´s a disc, every game has to be installed. You have erased the game data first?

    I wish I could have your PS4 here right now, this is either just a simple thing or your console is broken,  🤔

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Well.. it's a brand new PS4 hahah
    Just bought it.

    Actually this is a used disk of bf1, I got it from a friend of mine. Maybe the problem is in the disk?

  • Ourumov13's avatar
    Ourumov13
    Legend
    8 years ago

    Someone said that you can´t use a disc for several accounts because of an invalid code, but I think he was talking about PC.

    I think there should be no problems with a used disc on consoles.

    Your PS4 is set as primary?

    Your account doesn´t have underage restrictions?

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    If you're still encountering issues with the disc, a good method to narrow down the root cause is:

    - Try to use another disc on the same console

    - Try to use the same disc on a different console

    This way you could see if it's the disc or the console.

    Some general info:

    - PC: If you have a disc or no disc doesn't really matter - you'll always redeem the product code on your account which is then used. You don't NEED a CD, not even to install the game.

    - Console: If you buy a physical copy, you can play at whatever console with any account, as long as you insert the disc. If you buy a digital copy, you can play at whichever console you log on with your account and won't need a disc.

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