SERVER DISCONNECTED FML!!! HELP ME!!!

Same here.. SERVER DISCONNECTED.. 

Italy

I work at a small ISP company and our users have the same problem with BF 1 multiplay and it doesn't matter which platform (PC,PS or xbox), it would be interesting to see UOTrace from users that experience Server Disconnected and from users who has no problems..

Please select one of the below to describe your problem:

1.  server disconnected happens every time I play multiplayer  (playtime can vary from a few seconds to 30-40 minutes.

2.  server disconnected happens intermittent sometimes I can play hole match sometimes not.

3 . server disconnect doesn't happen to me I can play without distruptions.

Download  ftp://ftp.ea.com/pub/ez/support_files/uotrace.exe and run tracroute  to easo.ea.com and paste the response.

I just want to make sure it isnt a problem with the Ddos protection EA is using and if blackhhole.prolexic.com (akamai) is more usual in the uotrace result from users who have problems with server disconnected then they who dont.

Let me start with my uotrace result

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
********************************* 0ms
* Unknown Host * 82.99.11.181 2 21ms
* Unknown Host * 83.145.2.45 3 10ms
* Unknown Host * 213.80.87.29 4 33ms
blackhole.prolexic.com 195.66.224.31 5 25ms
unknown.prolexic.com 72.52.60.200 6 23ms
unknown.prolexic.com 72.52.60.205 7 25ms
* Unknown Host * 0.0.0.0 8 0ms
unknown.prolexic.com 209.200.168.132 9 102ms
* Unknown Host * 159.153.93.2 10 111ms
* Unknown Host * 159.153.226.70 11 99ms
* Unknown Host * 159.153.226.67 12 99ms

I started having random disconnect issues yesterday, December 8, 2016. I first noticed it while I was playing 64-Player Operations mode. I would play roughly 20 to 30 mins, and then I would get the "whirling icon", screen would go to black for a split-second, and I would be returned to the main Operations selection screen. There was no on-screen message or warning displayed.

I then tried playing Conquest and I would be fine for a few hours, and then the same thing would happen: "whirling icon", black screen, return to server browser. Only difference was that at least twice I got a server disconnection message on my screen.

Important Facts:

1.  My ping is always Zero. Yes, honest to goodness ZERO. People in game constantly either suggest that I either work for EA/DICE, Hack, or am the server itself. =P  I believe that most of the East Coast EA/DICE Servers may be only located about 20-30 miles from my home. My internet is 200Mbps. From my modem, straight through a Cat-6 cable, right into my Gigabit Ethernet card. My usual results through speedtest.net (using a server in Connecticut) is about 230Mbps down/12Mbps up. My ISP is quite generous with the overhead, I must say.

2.  Prior to December 8th, I've never had these disconnection issues at all. Never at all.

3.  It is now 4:15am on December 9th and I was having a great match of Conquest and just got disconnected with no message or warning.

4.  I tried using the user H_X_Nilsson's suggestion (from the previous post in this exact thread) of using UOTrace to print the traceroute to EA's "easo.ea.com" server to no avail. My firewall is not blocking it, and it can't even get a server list. I don't feel like doing a tracert through Windows and posting it unless instructed by EA Tech support.

Please Try This SoftWare and PortForward the Correct Number, This issue is similiar in BF3 it Might Fix it ..

http://www.softpedia.com/get/Network-Tools/Misc-Networking-Tools/Smart-Port-Forwarding.shtml

Dude it's a problem of IPs.. if u use a VPN u'll can play on multiplayer.. i've the same problem.. i use Avira Phantom.. try it.. and u'll see the multiplayer of this game of *.. game of * no because it's no a good game but trust me the netlogging it's do with foot!! 

Try Avira Phantom.. and u can play on multiplayer (this program is restricted u can use 500mb on month..)

I've contact on facebook the assistance - no reply

i've contact this forum for support - no reply

EA/DICE u must assistance your customers!!! This game cost 70€€€ wtf!!

Hi!

I got both (#1 and #2) problems  as many described above. Only with this game and only since november. I played before november about 120 hrs without any problem or a single disconnect...Here are my traceroute results:

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.0.1 1 4ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 84.116.25.85 3 16ms
at-vie15a-rd1-ae25-2076.aorta.net 84.116.228.245 4 23ms
at-vie05b-ri2-ae12-0.aorta.net 213.46.173.125 5 19ms
* Unknown Host * 213.46.184.34 6 18ms
prag-bb1-link.telia.net 62.115.137.22 7 115ms
ffm-bb3-link.telia.net 213.155.130.202 8 55ms
ffm-b4-link.telia.net 62.115.120.0 9 53ms
akamai-ic-317156-ffm-b4.c.telia.net 62.115.149.17 10 47ms
unknown.prolexic.com 72.52.48.200 11 51ms
unknown.prolexic.com 72.52.48.205 12 70ms
* Unknown Host * 93.191.173.3 13 123ms
unknown.prolexic.com 209.200.168.132 14 129ms
* Unknown Host * 159.153.93.2 15 125ms
* Unknown Host * 159.153.226.70 16 125ms
* Unknown Host * 159.153.226.67 17 123ms

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
easo.ea.com 159.153.234.54 123ms 126ms 0% 13 / 13 120ms / 156ms

I was able to play multiplayer without VPN and I had no problem at all. Since november I can still play, but I can`t play through 2 rounds without disconnect. It`s defenitively not my ISP. My friends playing with the same ISP and they don`t have this issue.

Ive had the disconnect quite a few times also, I play on Xbox and am part of the preview program. I have noticed it seems to happen when attempting to rejoin a match after being killed and mostly when flicking from one spawn point to another and trying to join (if Ive clicked on say "a" to spawn and during the countdown to spawning a tank or plane becomes available and I switch quickly to try and spawn there instead) 

If I take my time when attempting to respawn the disconnect seems to happen much more rarely, hopefully this will help some of you at least get through a match now and again and that this will be eligible to enter me in the answers free game give away found here [url]http://answers.ea.com/t5/Answer-HQ-Announcements/Answers-HQ-Origin-Game-Giveaway-Official-Rules/td-p/5709968?utm_source=twitter&utm_campaign=origin-game-giveaway-dec-%0A%0A30&utm_medium=tweet[/url]

If someones kind enough to accept it as help if not a total solution. 😉

Cheers

Feb. 4 2017 still no response,no help, nothing on any Forum that im  following about this issue.

why would a VPN keep it from disconnecting. This works for alot of people.