I ran a clean boot and reinstalled PunkBuster (beginning with easy step 2, as I figured I ought to do the install step before the update step) as you suggested. It seemed to install correctly; it gave me confirmation messages for the install and the test, I didn't notice any significant looking errors, etc. here's what the log files said:
First, for pbsvc,log:
Starting PunkBuster Service Installer (v0.994) (05/16/16 17:48:39)
Windows NT 6.2 (build 9200) 64-bit
Checking user is Administrator OK
Checking Administrator privileges OK
Opening Service Control Manager OK
Searching for PnkBstrA None Found - OK
Extracting PnkBstrA service OK
Verifying service authenticity OK
Installing PunkBuster service OK
Installed at "C:\WINDOWS\system32\PnkBstrA.exe"
serviceInstallFile does exist
Checking PunkBuster service status STOPPED
Starting PunkBuster service OK
Adding firewall rule for PnkBstrA OK
Adding firewall rule for PnkBstrB OK
Installation Finished.
Please click "Next" to test the PunkBuster services.Starting PunkBuster Service Tests (v0.994) (05/16/16 17:49:00)
Checking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1041)
Extracting "PnkBstrB.exe" to:
"C:\Users\Jacob\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\WINDOWS\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\WINDOWS\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 7704 (ms) Version = v1041
Getting PnkBstrB install instance NOT FOUND
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 12079 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (0) CHANGED ⚽
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB OK
Received 5 bytes from 127.0.0.1:45301
Response = 3281 (ms) Version = 2333
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK
----------------------------------
Tests finished.
Then for PnkBstrA.log and PnkBstrB.log:
I then went to attempt to update Punkbuster, but it was already set up with the Battlefield 4 path and, when I attempted to update, said that it was on the newest version.
After that, I attempted to repair the game through Origin again, but got the same errors as before, although it did download a small bit of data (a few MB big) to repair the file with. This was in the pbsvc.log after this process:
After doing all of this, I attempted to play the game, but got this error message again:
In response to your question about what I tried, I can't fully remember all of what I did, as I didn't keep track, but it was mostly variations of methods on installing PunkBuster, as well as changing the permissions of PnkBstrA and PnkBstrB's iunbound rules in the firewall (setting them to Domain, Private, and Public; changing the ports and protocols of PnkBstrB to UDP rather than TCP). I've pretty much undone all of these things, however, so I can do them again if you think they might help.
EDIT: I decided to try steps one and two off a clean boot again WITHOUT trying to repair the battlefield 4 game afterwords. Everything seemed to work as before, only this time pbsetup.exe did update punkbuster. Here's toe log files for pbsvc again (PnkBstrA and PnkBstrB just had another line of the exact same thing):
Starting PunkBuster Service Installer (v0.993) (05/16/16 20:57:59)
Windows NT 6.2 (build 9200) 64-bit
PunkBuster DLL Install Files IncludedChecking user is Administrator OK
Checking Administrator privileges OK
Opening Service Control Manager OK
Searching for PnkBstrA None Found - OK
Extracting PnkBstrA service OK
Verifying service authenticity OK
Installing PunkBuster service OK
Installed at "C:\WINDOWS\system32\PnkBstrA.exe"
serviceInstallFile does exist
Checking PunkBuster service status STOPPED
Starting PunkBuster service OK
Adding firewall rule for PnkBstrA OK
Adding firewall rule for PnkBstrB OK
Installation Finished.
Please click "Next" to test the PunkBuster services.Starting PunkBuster Service Tests (v0.993) (05/16/16 20:58:12)
PunkBuster DLL Install Files IncludedChecking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1036)
Extracting "PnkBstrB.exe" to:
"C:\Users\Jacob\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\WINDOWS\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\WINDOWS\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 7250 (ms) Version = v1036
Getting PnkBstrB install instance NOT FOUND
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 11297 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (0) CHANGED ⚽
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB OK
Received 5 bytes from 127.0.0.1:45301
Response = 3015 (ms) Version = 2308
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK
----------------------------------
Tests finished.
However, after doing this, I again attempted to join a game and got the same error message:
Ok, so just to be sure,on your Windows administrator account, if you do a clean boot (all programs and services disabled except Punkbuster), then while being in the clean state Windows reinstall Punkbuster and update it, then you start Origin as administrator
it still doesn't work?
I attempted to follow all of your instructions; I double-checked that I was clean booting correctly( according to this), rebooted, and attempted to uninstall/reinstall through pbsvc.exe . Uninstalling seemed to work fine and gave me this log report:
However, installing through pbsvc.exe simply cut out partway through and gave me this log report:
I am completely certain that I'm doing all of this as an administrator and with administrator permissions. I didn't continue forward to updating/starting Origin as an administrator because pbsvc.exe threw that error.
Does anyone know how I should proceed from here?
