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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

while i play bf3 the game crash and pop massage "battlefield has stopped working"

while i play bf3 the game crash and pop massage "battlefield has stopped working" 

  • This is a graphics driver issue, nvwgf2um.dll

     

    Please uninstall and reinstall your graphics driver.

    Try to do a clean install.

    Report back if you need more help!

    Greetz WOLF

9 Replies

  • Hello to you!!

    Please give us some more information about your error.

    - Go start
    - Type event viewer
    - look at windows logs
    - applications
    - look for errors BF3
    - Select Details and then XML view.

    Copy and Paste it here please!


    We would also like to know more about your system specs.
    so if you please could fill in the list below.

    Operating System
    CPU (Intel/AMD)
    GPU Type(AMD/Nvidia)
    Driver Version GPU
    RAM (Memory)
    PSU (Power Supply Unit)
    HDD/SSD
    Sound (Onboard or External)
    Overclocking (Yes/No)
    Internet Connection (Wireless or Ethernet)
    Internet Connection Speeds (http://www.speedtest.net)
    Kind off Virus Scanner?
    Are you using any kind of Bitlocker?

    ...and please describe your problem in good detail.

    ***The less info you give us, the longer it will take in resolving your issue(s)***


    Greetings Wolf


  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Intel® Core™ i7-3630QM quad core processor
    Windows 8
    12GB DDR3 memory
    1TB (500GBx2) 7200 RPM storage
    NVIDIA® GeForce® GTX 670M 3GB with Optimus™
    DVD SuperMulti Drive
    1920x1080 TruBrite display
    Intel® b/g/n wireless
    2MP (1080p) webcam
    LED backlit keyboard
    HDMI output
    Starting at 7.5 lbs

  • i need a error code to see whats going wrong here is how you can find it!!

    - Go start
    - Type event viewer
    - look at windows logs
    - applications
    - look for errors BF3
    - Select Details and then XML view.

    Copy and Paste it here please!

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-13T03:04:28.000000000Z" />
    <EventRecordID>6121</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Mohammed</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>-845968546</Data>
    <Data>1</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>bf3.exe</Data>
    <Data>1.6.0.0</Data>
    <Data>511c9356</Data>
    <Data>nvwgf2um.dll</Data>
    <Data>9.18.13.546</Data>
    <Data>5017eb58</Data>
    <Data>c0000005</Data>
    <Data>000c4bde</Data>
    <Data />
    <Data />
    <Data>C:\Users\Mohammed\AppData\Local\Temp\WER48BE.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Mohammed\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_bf3.exe_37546673c6852465c5936b58b96bb0c47b9c8a7d_00cb5a23</Data>
    <Data />
    <Data>0</Data>
    <Data>f1c64d16-d3d5-11e2-be80-6036ddf1a0bc</Data>
    <Data>0</Data>
    <Data>438b2a8bbb568071d6fd4afe3b9f27b2</Data>
    </EventData>
    </Event>

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-12T15:56:53.000000000Z" />
    <EventRecordID>5916</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Mohammed</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>bf3.exe</Data>
    <Data>1.6.0.0</Data>
    <Data>511c9356</Data>
    <Data>nvwgf2um.dll</Data>
    <Data>9.18.13.546</Data>
    <Data>5017eb58</Data>
    <Data>c0000005</Data>
    <Data>000c4bde</Data>
    <Data>1144</Data>
    <Data>01ce6784b7213698</Data>
    <Data>C:\Program Files (x86)\Origin Games\Battlefield 3\bf3.exe</Data>
    <Data>C:\windows\system32\nvwgf2um.dll</Data>
    <Data>b29f8700-d378-11e2-be7e-6036ddf1a0bc</Data>
    <Data />
    <Data />
    </EventData>
    </Event>

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Kind off Virus Scanner? 

     

    bitdefender

     

     

  • This is a graphics driver issue, nvwgf2um.dll

     

    Please uninstall and reinstall your graphics driver.

    Try to do a clean install.

    Report back if you need more help!

    Greetz WOLF

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    thank you  

    until now it is working good without the problem 

    thanks