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Anonymous's avatar
Anonymous
12 years ago
Approved

XB1 - Playing a different version

Tried to play BF w/ some friends last night and it would give me the error that we weren't playing the same version of the game. As far as I know, I have the most up to date version of BF - if not, there is no clear way to find out or download a missing update. I tried just conquest on my own, and couldn't find any servers. Server Browser similarly came up with nothing.

Not sure what's going on, but really too bad. If I was missing an update, I assume the game would prompt to download it - it doesn't - so I have no idea how to fix this. 

10 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I had the exact same issue last night. I haven't played the game in two weeks so I think I missed an update and I'm not being prompted to download it. Some extra info:
    - initially when when I first tried to play I was getting errors synching with the cloud and only had the option to play offline. After googling I tried a hard shutdown of the system (hold power button for 10-15 secs to do full shutdown then power on). That resolved the cloud sync issues but then I could not join any servers without the incompatible error. Only one server appears in my server browser now and its in Australia.
    - I had turned off automatically download updates in the power settings but this has been off for months and I have been prompted to download updates for BF4 and other games since.
    - Turning this setting back on did not resolve the issue
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I had the exact same issues last night as you all have described.  It has been a couple of weeks since I last played and I could not get into any game of any kind last night.  Also, I am playing with the downloaded version, I do not have the disc.

    By any chance, did either of you participate in the Titanfall Alpha test?  Just curious, because I did...and BF has not been working since.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I didn't participate in the Titanfall Alpha. And I was using the disc version of BF4 for what its worth.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Could someone from EA comment on this? Same issue tonight as last night. I chatted with support and they said to re-boot my modem and router. I did and got the same result. When trying to join a friend it says, "The joined game is running an incompatible version. When trying to join a Quick Match I get, "Could not find a server to join". And when going to the server browser, the only server that shows up is Official EA Australia #275665.

    Any help EA???
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Just remember that this is players helping players. 

    If we have not experienced what you have experienced, we would not know how to help but to search online to see what the possible solutions could be.


    Since I am not on xBox One (On PS4), the only issue I had that is similar to you guys was the server search field cleared along with a few other small bugs. I posted it here http://answers.ea.com/t5/Battlefield-4/EA-Game-Adviser-asked-me-to-post-this-here-for-players-having/m-p/2262283

    Have you contacted the EA Support at http://help.ea.com/en/battlefield/battlefield-4/? They can chat with you live or can calll you. They have seen more cases or situations that most players do (even though we tried our best to keep up to date plus not many people answer questions but many many questions are posted here).

    I am sorry that I am not able to help you figure out what happened or is happening. Best of luck and please post back or PM me if you get this resolve.

    If this message helped you or direct you to the right direction, just click the XP box at the bottom right of the message.

    XP = Thanks for helping.
    Accept as solution = This solved my problem!

     

    I've posted the same thing in the Battlelog Forum as well. http://battlelog.battlefield.com/bf4/forum/threadview/2955064773308952974/

    I am not sure if these have been reported or the devs are aware of the bugs. All of these started happening couple of days ago. I am on PS4 with latest SW updates for both BF4 and PS.

    Just got off the chat with EA Game Advisor and he asked that I post here to let everyone know, especially devs about these possible new bugs. Were there any tweaks within last couple of days?

    All Weapon Medals are not tracking properly or stopped tracking - For example: My Melee kills count show 19, but according to medal progress, it shows 0/50 (1 ribbon for 4 kills), Headshots Medal shows 46/50 (1 ribbon for 3 headshots, and I have 290).

    Lots of sound dropping and stuttering – Happened on all Multiplayer maps, sound (Gun shots, Commander’s voice, squad orders, etc…) dropped off very frequently, and picture stutter a lot. Prior to last few days, it was not that pronounced as it happened once in a blue moon.

    Rubberbanding is becoming more pronounced - Happened several times in Operation Locker while I was running away from someone who was shooting at me. Usually, my position on the map set me back about 3 seconds worth of running or dodging the spray of bullets. Another word, I am trying to run or hide, but put me right in front of the crosshairs as I was 3 seconds ago, then I kaput. Usually happened at Objective E (basement ally from E to D) and by Objective B (from the outside going into Objective B), and Objective C (Going from outside to Objective C through small narrow door way).

    Loading screen – Stuck on loading screen from 30 seconds to 3 minutes while playing on “DICE “TEST” Operation Locker only”. By the way, this is a great idea as I love playing Operation Locker and I did not have to look for another Operation Locker when the server is specifically set up to play only “Operation Locker”. You should definitely have several servers for each map.

    Missing weapons while spawning – Again, this started happening more and more within last couple of days. Prior to this, I may spawn without weapons 1/20 times but now, it is happening 1/3 times. Sometimes I chose to spawn in the HOT ZONE and had to wait about 5 to 10 sec before any weapons showing up. I tried cycling from Primary Weapon to Secondary Weapon to Option 1 Gadget to Option 2 Gadget but no weapons or gadget would show up, shoot, or deploy. 

    Server search function reset to default – Happened 3 times where my entire preset server searches (for Conquest, Operation Locker) were reset to default and all servers were showing up. This started happening yesterday.

    Kicked out to another map while re spawning in Operation Locker – When I tried to re spawn in the Operation Locker (Used search feature to look for Conquest, Operation Locker), the server kicked me out to another map, Siege of Shanghai. Again, I was trying to re spawn with many tickets (over 300 tickets each team left). Not joining the server for the first time.

    This is something I have never seen before and wish I took a screen shot – Yellow Triangle Exclamation Mark with no message in a blue box. I received this while joining another Conquest, Operation Locker server but I was able to join the server few minutes later. It showed up may be 3 times while loading(?) then let me join the server.

    If this message helped you or direct you to the right direction, just click the XP box at the bottom right of the message.

    XP = Thanks for helping, trying to help, or what a funny guy.
    Accept as solution = This solved my problem!

     

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I had the exact same issue and found a fix!
    -Go into games and apps from the dashboard
    -highlight BF 4 and press the start button equivalent
    -I had the option to reinstall. I chose that.
    -once it completed...Boom! I was able to join my friends games.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I checked about the re-install and I do not have that option. I am able to uninstall, but that is it.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Same here.. No reinstall option. If I uninstall I will need to uninstall all DLC as well and redownload / reinstall several gigs worth of content. There has got to be a way for EA to simply push the update to users who have not yet received it!
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Tried again tonight and I got s message about the update not installing properly. This time I had the option to reinstall when I press the menu button on the BF4 tile. After re-installing, everything is working properly again.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I uninstalled mine and let it reinstall overnight.  This seems to have fixed the problem.  I guess my previously installed version was missing some kind of update or something.

    Seems to be working fine the last couple of days.