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9 Replies
- Anonymous9 years agohow did you fix?
I have not.
Works now. Either it is a coincidence or it is the solution. But I went on my laptop and signed in and updated origin app, and now Battlefield 1 works.
- EA_David9 years ago
Community Admin
@Ishtakar Thanks for the update post. It sounds odd, but whatever works for you.
@wesleymc12 Do you still have this issue? What system are you on? - Has anyone else figures out a solution to this problem
- EA_David9 years ago
Community Admin
@X_modify13_x Hey, can you include exactly how the issue is manifesting for you? Connection issues can be caused by a whole host of potential reasons, and information such as your system, your error message, and when this started can all help.
- I was playing lastnight got off to watch tv got back on and loaded game and i got this message then it got to main menu "you have lost connection to the EA servers online features will be unavailable. please try again. HTTP://help.ea.con/article/not-adle-to-connect-to-online-play for additional information. (2000)" I have tried everything the help page said to do and still nothing
- EA_David9 years ago
Community Admin
@X_modify13_x Thanks for the info. I suspect you may need to move on to connectivity troubleshooting. Before that though, can you try playing other EA games online as a test? If you don't have any, you can grab the FIFA 17 demo for free.
If you do need the connectivity steps you can find them here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
RESET CONSOLE
1.Scroll left on the Home screen to open the guide.
2.Select Settings.
3.Select All Settings.
4.Select System.
5.Select Console info & updates.
6.Select Reset console(keeping games and apps ).
http://support.xbox.com/en-US/xbox-one/console/update-xbox-one-console
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