Forum Discussion

Rnz2012's avatar
Rnz2012
6 years ago

Australian Server IP Address

I have an issue with my internet service provider (Aussie Broadband) as I can not connect to Australian BF5 servers without using a VPN. For them to assess and diagnose the problem, they require a BF5 Australia Server IP Adress. 

Can you please provide a current IP Address for them to do their tests?

6 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Hey, @Rnz2012  while I won't be able to give you the IP address for the servers, can ask your ISP if they got any issue with AWS (Amazon Webb servers)? 

    Also do you know anyone else that also have this issue with Aussie Broadband and Battlefield V?

    /Atic 

  • Rnz2012's avatar
    Rnz2012
    6 years ago

    Hi @EA_Atic ,

    I spoke to my ISP and they said they have not had any issues before with regards to connections to AWS. They said the only way they can diagnose it is by having an IP to do some tests on to testing if there are issues with the routing?

    R

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, @Rnz2012 

    We have a free program you can download called the UO Trace tool. It will show which sites your connection is hitting along the way to our servers, as well as average ping time, packet loss, and ping variance.

    Download the UO Trace tool here

  • KoiLsLicK's avatar
    KoiLsLicK
    6 years ago
    @EA_Blueberry What good is that tool going to be if you're advised to use the easo.ea.com site? Like him I'm in Australia & I also want too know what the EA servers ip in Australia are so we can diagnose. Otherwise the ping result is always 150-200 ie drops & that your hands are clean. Well they're not!
  • mormor85's avatar
    mormor85
    2 years ago

    Can you give something? I want to add the domains of these servers to an VPN exclude list running on my router. Atleast subdomains would be good enough. My request applies for Europe mostly, but all servers would be good. 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @mormor85 As this thread hasn't been active since 2020 I'm going to have to lock it.

    Feel free to create your own thread, though. If anyone here has the info you're looking for, I'm sure they'll share it.

About Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.15,449 PostsLatest Activity: 5 hours ago