EA Anticheat TeamHello, please double check that your version of anticheat is updated to the latest one.
Navigate to C:\Program Files\EA\AC, right click on EAAntiCheat.GameService.exe, go to properties, and let me know what version you have listed here.
It should read as 1.0.8862560 or higher.
Please confirm, thank you.
Hey, I am relieved that we are finally getting an answer from the devs. I have checked my version and it is indeed 1.0.8862560.
Here is a post I've made in the Battlefield franchise community, it has a lot more traction and way more replies, perhaps it helps with analyzing the situation better: Battlefield 1 & V bug freezes my PC - hard reset needed - faulty anti cheat | EA Forums - 12174745
From the data I gathered so far it seems that the CPUs seems to be always Ryzen. The issue happens on AM4 and AM5 architectures, no matter if the GPU is NVIDIA or AMD. And it is present on both BF1 and BF V so it hints at the Javelin Anti-Cheat system.
Thank you for your reply.
I confirm that the product version of my Anti Cheat is the same: 1.0.8862560.
I still have also today the same crash and Blue screen of death problems on BF1 and BFV. ( I don't have other games installed).
These my device spec of my gaming notebook:
Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.20 GHz
RAM 32 GB
Graphic card: Nvidia GTX 1070 with MAX-Q design 8gb
Please let us know if you update the driver and manage to fix the issue.
Thank you
Could you provide the memory.dmp located at C:\Windows\memory.dmp to AntiCheatWard?
