Battlefield 5 bans

Hello wangenyang21,

You should follow the steps in the following link.

Get information about EA Account locks, bans, and suspensions

Ban history

After I submitted several emails, there was no link to submit them. There is no button on the webpage to submit emails.

From 2020 to June 2024, the game was banned. I have been playing and running steadily for four years. But in June, the game was suddenly banned. I don't know why. I have played for nearly 1000 hours in online mode or stand-alone mode. After I was banned, I was busy for work and family reasons, so I didn't have time to complain. Since this year, I have been complaining, but the official response was like that sent by a robot, and didn't clarify when and why my account violated.

After I submitted several emails, there was no link to submit them. There is no button on the webpage to submit emails.

What did the last response you received from the ToS team say?

The ban hammer can be a cruel mistress.

I suspect that there is no customer service or that the customer service is not human, but rather a robot. Every reply is the same sentence. One word is not bad.

😂Maybe.

wangenyang21 what are they responding with?

Also, all ban appeals are reviewed by real people. The ToS team doesn't use AI, but they do use template replies to keep information consistent.

All replies are the same