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Bluebird287's avatar
Bluebird287
New Adventurer
3 months ago
Solved

BTF V is convinced i do not have a display driver

Excellent, Q&C again at EA.

The only software not starting is Battlefield. BTF 5 "thinks" there is no display driver installed. Yet the regular December WHQL Radeon driver is installed on 7900XTX. And yes, other games start and work normally.

Does anyone know how many months EA is going to take to fix this?

  • Answering to myself

    Windows 11 installed an ghost card: "Microsoft basic video driver" not active, but stops  BTF 5 from starting. I deleted that driver via gui uninstall option, for me that fixed it. (disclaimer, uninstalling the wrong driver could lead to a crashed/unusable system).

3 Replies

  • Bluebird287's avatar
    Bluebird287
    New Adventurer
    3 months ago

    Also add-on,

    AMD drivers newer than 25.9.2 are notoriously bad. To fully resolve the issue, downgrade to the September WHQL driver was also required. Which the newer drivers, windows will keep on recreating that phantom basic video device, uninstalling it every boot is no fun.

  • Answering to myself

    Windows 11 installed an ghost card: "Microsoft basic video driver" not active, but stops  BTF 5 from starting. I deleted that driver via gui uninstall option, for me that fixed it. (disclaimer, uninstalling the wrong driver could lead to a crashed/unusable system).

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