Forum Discussion
EA_Barry
Community Manager
5 years agoMaybe, if your machine does not meet the minimum requirements.
Please make contact with an EA Game Advisor for help.
Click the following link to get started: https://help.ea.com/en/contact-us/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
5 years ago
@EA_Barry Personally, i think the 24 hours, along-side the not launching the game is rubbish... How in this day and age with millions of games is someone supposed to knowif a game is worth their time and preference to own it, if they cannot launch the game?
Don't mean to come off as mean or insulting, but Steam has a 3 hour limit where you Can launch the game, but if it does not meet your expectations, or preferences, you can request a refund and most of the time you receive it.
Don't mean to come off as mean or insulting, but Steam has a 3 hour limit where you Can launch the game, but if it does not meet your expectations, or preferences, you can request a refund and most of the time you receive it.