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KrmZz's avatar
KrmZz
Seasoned Newcomer
26 days ago

Case #237470435 Fixed and Penalty History is empty but BFV shows Ban

Hello, My appeal case #237470435 is marked as ''Fixed''. My ''Penalty History'' page is empty with no violations But I still can't play Battlefield V. I get ''Account Banned'' with error code EC:10...
bug
technical issues
danisoff's avatar
danisoff
Hero+
25 days ago

Hello KrmZz​,

Try starting a different chat with an EA support agent, additionally try reinstalling your game before starting a new chat.

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