Controller overrides mouse movement
Recently got an Xbox one controller and wireless adapter for PC to replace the off-brand wired controller that I previously had. The old controller worked fine in-game and there were no problems with...
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@EA_Kent All corrupted systems where repaired, the game is still having issues when I have a controller connected and I'm trying to use a mouse. however, this is only with an official Xbox controller when I plug in a cheap off-brand controller it does ok.
EA_Kent
Community Manager
Community ManagerThanks for checking that for me.
It sounds like it could be an issue with the controller drivers that are built into Windows. Have you checked to see if there might be any updates for the driver through your Device Manager? You can find more info on how to check this over at the Microsoft Support site.
Let me know how that goes as well.
/Kent
- @EA_Kent I have checked the controller drivers for updates and completely uninstalled and reinstalled the drivers
- EA_Kent
Hmm, gotcha. That's definitely strange.
Can you test something else for me? What happens if you create a new Admin user in Windows and launch BFV through that account? For more info on how to create a new user check out the Microsoft Support website.
Let me know how that goes when you've got a chance. Thanks!
/Kent
- @EA_Kent no cigar
- EA_Kent
Gotcha, thanks for giving it a shot.
Just to confirm, it only happens while the controller is actually connected? If it's not plugged in or paired via Bluetooth your mouse works normally in BFV?
/Kent
- @EA_Kent yes it also doesn't work when I use the Xbox adapter USB stick. This is the method with which the problem originated. The USB cable to controller and Bluetooth worked fine before I plugged in the adapter USB stick but haven't worked since. Even if the stick is not connected to the PC.
- EA_Kent
I see, thanks.
It sounds like the driver for that USB adapter may have made a change to the way the PC handles inputs coming from the controller and mouse. Unfortunately I don't know of a way to adjust that manually.Removing the driver or going back to a previous system restore point may help stop it from happening, but otherwise it might be best to disconnect the controller before you fire up BFV so that you can use the mouse without any issues.
/Kent
- @EA_Kent well thanks for the help and the time you spent troubleshooting it.
Sounds like a registry file might of been changed by using the usb adapter.
No idea how you would find which one though, if that is the case.
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