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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

EA Account need help/answers.

I need help, I do not know what is going on, I'm not getting any answers and I am not getting contacted. I preordered/purchased BFV on my PC and my PS4, I can attest everything was fine up until a f...
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    @EA_Cade

    Just wanted to follow up, looks like everything was cleared up today and my account is ready to roll. I was freaking out because didn't know what was going on, you letting me know someone was looking into the issue put me at ease and today it was all cleared.

    lol sorry im babbling.

    Just wanted to let you know I am all set and wanted to say thank you one last time, I know it might not seem like a big deal but your help and looking into the issue and just that small update was really meant a lot.

    take care and thank you one more time!

    JL

Anonymous's avatar
Anonymous
7 years ago
Approved

Terms of service?

What does that mean? I have NEVER cheated or broken any rules, honestly, I love the game but if you look at my stats I think ANYONE would agree this is not the account of someone who has cheated or does something wrong.

EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
7 years ago

@jadelantern That's all the information I have access to unfortunately. The advisor you spoke with escalated the case up though so the right steps have been taken. 

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