Game crashes at launch, no error messages
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1070 with Max-Q Design
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? At Launch
Please select your region North America
On which server did this happen? Unable ot connect before issue happens
When did this happen? (dd.mm.yy hh:mm) 14.01.20 10.00
Summarize your bug When attempting to launch BF V via origin, a small window comes up to load game > then the window attempts to go full screen and at this time it immediately crashes with no error messages.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Open Origin 2. Select "My Game Library" 3. Select BF V > Then Play 4. Wait for game to go full screen then crash
What happens when the bug occurs? Game crashes completely unable to enter the game at all.
What should be happening instead? I should be able to launch the game
I know BF V has some recent issues that I thought were fixed, Have spoke with EA support and advised to fill out a bug report as t/s they have provided has not fixed this issue.
Below is an out line of all t/s I have done for this issue.
- Clear origin cache
- Update Windows
- Update GPU
- Update date
- restart my device
- turned off windows AV and Firewall, ( no additional AV on my device)
- I don't use a VPN
- Repaired Game
- Reinstalled Game
- tried running origin and game as admin
- Disabled origin in game in application settings and in game properties for BF V
- set command -w to try and launch in a windows mode
- Set power options to Max Performance, no energy saver
- Default to use my Nvidia 1070 for Game



