Forum Discussion
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number MSI RTX 2070
Enter RAM memory size in GB 16GB, 3200 Mhz
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start of the game
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 28.07.2019
Summarize your bug Battlefield V won't launch with directx 12 enabled! The game keeps crashing without any error message, right after I hit start via Origin. The problem is directx 12! If I disable it via the PROSAVE_profile file the game starts. If I turn on directx in the menu , close the game and want to start it again, it crashes. I didn't play BFV for some weeks, but it worked fine with DX12 and Raytracing 1 month ago, probably before the "game breaking patch" and the latest patch.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start the game with DX 12 I guess.
What happens when the bug occurs? The game crashes right after the startup, without error message.
What should be happening instead? The game should start.
I tried:
- reinstalling the game.
- reinstalling Origin.
- I was running an Insider Preview of Windows. I thought this might be the problem.
So I did a CLEAN install of windows , with everything being removed.
So, since today I am on a fresh windows, with the latest may update installed. Windows Version: 1903.
The problem still exists.
Why do I bother, why not playing without DX12. Well, without DX12 I do reach 70FPS max, with DX12 I was at 130 FPS. And this makes a different!
Also, I want to play with Raytracing. Which is not possible without DX12.
So, the game doesn't work properly.
The way to fix this is to uninstall every file having to do with BFV including appdata (deleting the appdata battlefield data is very important). I was having this same problem, but deleting every file having to do with battlefield and then reinstalling it worked for me. Sure it is a pain, but it is worth it in the end. Hope it helps!
- 6 years ago
@docdumplings Hey, thanks for your answer. I came from a clean and fresh windows installation, with my hard drives completely wiped. So, therefore I did a clean install of BFV. I don't understand why it wouldn't work then. However, thanks for your suggestion - I might try it this weekend.
- 6 years ago
@Penguiin1337 When you have time try this if not done already with DX12 on in your cfg. And yes I know some of this you did already but if any steps not tried please try them....
First make sure both are up to date and reboot once update is done , Net framework should be ok but check just to be safe and Adobe Flash make sure its up to date as well...
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/And make sure this is OFF with Origin..
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, GeneralEdit reg this @Penguiin1337 ... What about the crashdump files, I do have in my BFV folder under ...>documents? Would that be helpful? ....If nothing shows in PC event viewer for this error then yes it cant hurt to look at it but it may tell me nothing :/ A issue like this can be a pain to pin down lol... Off chance is video card driver up to date and how much junk from it do you install as 80% of it could be making issues like G force experience. If this fails to fix it if you want I can give you info on video card driver install to do it so clean your PC may go into shock lol J/K but its a very clean install with zero extra bloat crap on the PC. Edit 2 ... @Penguiin1337 Doing more homework on your problem and found a few things to make your issue so try this if you have the settings... Go to Nvidia control panel -> Manage 3d Settings -> Program Settings -> Select BFV -> Find "Optimize for Compute Performance" -> Set it to "Off" Or try this .... BF5 would crash on startup for me after enabling DX12, I ended up narrowing the issue down to ansel initializing during startup, and fixed the issue by disabling NVidia Ansel. To disable ansel goto C:\Program Files\NVIDIA Corporation\Ansel\Tools and start the NvCameraConfiguration program, then near the bottom select disabled and save. Source page 1 and 2 if you want to read it first... https://forums.battlefield.com/en-us/discussion/179469/bf5-crashes-on-start-up-with-dx12-enabled
Next and some of this you have done but posting it all just to be safe as we want you to be able to use DX12. So what ever in this list you have not done please do it. And yes I could be out to lunch on this one as you can open the game in DX11but its worth a shot as PC / game issues can shock up what can fix them ....Re- install origin only not your game just origin.
1. Uninstall Origin completely from Windows Control Panel.
2. Reboot your PC. This is important to clear out any lingering registry files or directories.
3. Download the latest here: http://origin.com/download
4. Install Origin You should not be prompted to update.
Check your firewall to be sure it is open to the game and not blocking it.
Other things to try if the above fails to fix it for you....
Anything in blue will take you to another link for full directions.Please see below.. Source..
https://help.ea.com/en-us/help/pc/connection-
troubleshooting-advanced-pc
Flush your DNS
Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.
NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.
The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.
Windows 10
Hold down the Windows Key and press X.
Click Command Prompt (Admin).
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot your computer.
While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.
You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.
Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
Once you flush your DNS cache, try connecting to your game again.
If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.
Try a clean boot
Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.
If you're running Windows 10, follow these steps to clean boot:
Open the Start menu and search for msconfig.
Click on System Configuration.
Click the Services tab.
Check the box to Hide all Microsoft Services, then click the Disable All button.
Click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.
Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.
Close background applications
If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.
Close background applications or programs and see if you can get your games and Origin running smoothly.- 6 years ago
Hey @2042isNotBF Dude, you are really into this topic and I would like to thank you for that! I followed the steps carefully , read through the other forum post, but non of it worked.
I am still crashing.I am going back to the Nvidia driver, the dude had. 430.86, although I do have a desktop RTX 2070. Maybe that works ...
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