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power5po's avatar
power5po
7 years ago
Solved

High Ping

The Network in UAE have 2 companies (du and etisalat). When I play by du I got the server of UAE is green and the ping (40 or less) and when I play by etisalat I got the red ping (290 or more) and I ...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    @power5po 

    Thanks. If you're playing on a WiFi connection I would try going wired if you can, even if it's just to temporarily test and see if you have less connectivity issues on a more stable connection type. I do recommend opening up ports listed for BFV, log into your router's admin panels and check for a firmware update too.

    A power cycle can help improve performance for games on PS4.

    Power Cycle

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

    Let us know how that goes.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

@power5po 

Thanks. If you're playing on a WiFi connection I would try going wired if you can, even if it's just to temporarily test and see if you have less connectivity issues on a more stable connection type. I do recommend opening up ports listed for BFV, log into your router's admin panels and check for a firmware update too.

A power cycle can help improve performance for games on PS4.

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

Let us know how that goes.

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