In-game chat currently not working – possible connection to chat/filter system?

• Platform: PC, on European servers
• Launcher: EA app
• First noticed: last week on the 7th, my previous session was on the 5th and at the time chat appeared to work as normal
• In-game name: same as here, and I haven't changed it since launch
• Frequency: this has been happening every single round of every single session so far

I think it's important to highlight how extremely quiet the servers have become. Usually there are people typing something in chat every game, with at least half a dozen players typing "gg" at the end of every match. It's hard to go 10 minutes without anybody sending a message. And yet, across the ~20 rounds I've played since last weekend I've only seen TWO people type in chat. 2 people out of 1000+ unique players I've been on a server with. You do the math.