Forum Discussion
24 Replies
- @N4v1s I know I have my own thread, I'm asking why the live chat won't work!
- ElliotLH5 years agoHero+@ironhead1111 Do you have the region set to UK or USA? I just had a fiddle around and got the live chat option for those regions.
USA.
I'll try again.
- @ElliotLH Nothing happened 😞
- @CreamKrim What I did was talk to EA directly, within a few minutes my problem was solved!
- ElliotLH5 years agoHero+@ironhead1111 Very strange. I'll need to go through it again and note my steps as I'm not sure why you're not getting the option.
- @ElliotLH I had it yesterday, hence I got the Assault Class mastery (1/3 the way completed now)!
- ElliotLH5 years agoHero+
@ironhead1111 TBH that makes it even more strange as you did have the option. I've just tried again and from the look of things all I do is:
- Select 'Contact Us' at the top.
- Close the 'Your Cases' box which appears for me.
- Select Battlefield V from the list.
- Select 'Missing Content' and then 'Never Received Content'.
- Press the 'Select contact option' button.
- I then get given the option to begin a chat, like the picture below.Since it's not working for you maybe the way forwards is just messaging them on Twitter? I guess you could also use the option for an agent to call you back on the phone as an alternative.
@ElliotLHI messaged them 3 hours ago! No reply and I have no phone!
- @ElliotLH Is there like a limit on uses?