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ggash65's avatar
ggash65
3 years ago

My battlefield 5 is stuck at the launch screen - xbox

My battlefield 5 wont advance past the launch screen.   I hit the a button and nothing happens   I have tried uninstalling and reinstalling the game multiple times and clearing the save data and ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @ggash65 

Apologies for the late response. If you're still having trouble with this, try deleting the personal saved data for Battlefield V. Please try the below steps.

  • Press the Guide button and then highlight the Battlefield V tile.
  • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
  • Next, go to Manage game and add-ons > Saved data.
  • Delete the file with your gamertag on it.

Let me know if that helps or not. Thanks!

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