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bio1024's avatar
bio1024
Seasoned Newcomer
2 months ago
Solved

My BFV account was mistakenly banned.

I didn't cheat, but my EA account was inexplicably banned.

 

discussion
playstation
  • EA_mplsnow's avatar
    EA_mplsnow
    2 months ago

    Hey everyone,

    Just letting you know that your reports on the BFV bans have been received and passed along. If you haven't already done so, please follow these steps to create an appeal and the Terms of Service team will take another look at the impacted account. If you've submitted an appeal and had already received a reply before this point, please feel free to submit a new appeal.

    After submitting an appeal, you can keep an eye on the status of the appeal(s) here. If it says 'Transferred' or 'Waiting on Studio,' then the appeal is still being investigated and has been passed along to the right team for the case. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays.

    As a heads up, we've combined multiple threads on this topic to make sure the information wasn't missed.

    Thanks for your patience while waiting for an update!

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  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey Shevare​​, 

    It's great that you've already created a case and appealed. If you followed these steps to create the appeal, then your case is with the right team. Unfortunately, we're unable to make any changes or discuss details of your account here on the forums because we lack the necessary tools and records to investigate. Please keep an eye on your case history page and the ToS team will reach back out once that review is complete. Thanks!

  • Shevare's avatar
    Shevare
    Seasoned Traveler
    2 months ago

    Hello, I've been permanently banned on BFV because they noticed my gameplay improved so I'm definitely cheating.

    Funny thing is that I have 2355 hours in this game and my KD still sucks. 

    Never cheated once in my life, on any game, ever. Not even macro.

    How is that possible that real cheaters can play and have "fun" and honest players can't? I also recently purchased Battlefield 6 cause I love these games and now I'm scared I'll be unfairly punished there too. 

    I sent my appeal to EA but as I read on other threads, I don't think it will work. 

    My username is Shevare 
    ID: <removed>

    UID: <removed>

    see with your own eyes how bad I am. 

    [CM edit - removed User ID for account security]

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