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TFK-LingShi_mo's avatar
7 years ago

Player's query

Player's query

As long-term war players, more than once I get in touch with your questions about the plugin, now I say things have happened before, now have a large number of cheaters in the clothing, external and public propaganda, due to its low cost, has been flooded. I learned that they called TMD and zinc. I feedback this question more than once, I don't want to report today, please you to recall war period of less than ten thousand people online 1 PC. Yes game companies need profit, I know this, but I want you to know, you do not, as will be destroyed sooner or later you yourself, Stock is a good example of this. As you see this E-mail of customer service, I hope you think about yourself, what will happen if you met you, when your job is to accept others' complaints everyday and even abuse, how about your heart. This is your job, but I don't hope this is your life. Thank you for your patience finish see this letter from the unknown players, hope to make you think of something, do something, actually the player can only express appeal to you.
I complementary explain my ideas, and of course the most players from Asia server. The first lock IP is not desirable, against this view by everyone, because now plugins BBS have sell black phenomenon, can make the innocent players. Our our idea is to provide a higher better private service permissions. Up and game company in the plugin alliance, this can greatly reduce the manpower cost of your company. Battlefield 4 is a good example. At that time, the Asian server spontaneously established the joint ban processing alliance. When it was found that one person cheated, the group verified and reported to the official, we left video or picture screenshots as evidence to block the player in all the servers that joined the league. This solves the problem well. As far as I know, after the establishment of this organization, the cheating rate of Asian clothing has dropped dramatically. During the war period, the rate of cheating rose due to the incomplete access to the service area. I think these two points combined illustrate the importance of server access. I hope your company can consider this solution and get inspired.

4 Replies

  • Hi! FairFight doesn't work at all! The battlefield V is teeming with cheaters. I report in my own playing time, on my own money, not you catch them, but you don’t ban them either! As I have read, honest players complain, and you are not making a shame board citing privacy where the nicknames of the scammers you forbid could be read! we will claim compensation for the game software purchased, the gaming experience, and that it was not stated in the user manual, you did not indicate that the EA games are a game of cheaters! Do you sell the cheaters, the cheaters programs too? Is that why you don't ban cheaters from playing?

  • @007angyalszem The reason players aren't allowed to be named and shamed on AHQ is because this place was not built to become a toxic hub. This forum was built for the purpose of bringing gamers together, share thoughts, give advice and make great friends.

    Look at Reddit, Facebook or Twitter at any comments regarding cheating and it always devolves quickly into personal attacks, digital threats and overall putrid behavior. I respect the fact that the staff at EAHQ decided to avoid going down that route and have left us with a clean forum.

    If you have an issue with a particular player, you have 2 real options and a 3rd nowhere option.
    Option 1: Confront the player directly. I'm not saying start abusing them as they legitimately may be a good player that's on a good streak. Invite them to a party peacefully and get to know them, you might even make a friend in the process. If they are in fact cheating ask them why and if they decide to be toxic, don't get angry as it's not worth it, just leave the party, leave the server and move on

    Option 2: Make a report. Airing dirty laundry so to speak on public forums will only bring out the "less desirable" players and they'll use this opportunity to enrage you further for their own self gratification. We all know how bad people on the internet can get when hiding behind a screen. Be aware that your report will go to the back of the line once reported and WILL make it to the front in due time, so don't stress if you don't see immediate action, just have a little patience and the support team will get to it

    Option 3 (Do not Recommend): Go on public forums such as Twitter, Reddit or Facebook and complain. This will do absolutely nothing for you except build an echo chamber for people to complain with you, where you'll all be screaming into thin air as no action is actually taken. You'll also be inciting every troll under the sun to pile onto you and the echo chamber you make around yourself causing a mass screaming fest in the comment section making yourselves angrier and angrier, possibly to the point you start reaching out to Community Managers, abusing them for a "Broken Game", "Helping Cheaters", "Money Grabbers" etc as if the Community Managers are soley responsible for how the game was made and the individual trolls are treating you.

    Option 3 is what you see a lot of on other forums which is why I highly respect the Community Managers on here taking the time to ensure this forum, remains as peaceful as possible. It takes an amazing person with very strong will power to wake up every day and deal with the torrent of abuse that can come their way.

    I know this may not be the answer you were hoping for but perhaps I can help you see why things are done here from another perspective. Cheaters will always find a way around anti-cheat systems no matter how many you implement, especially when they can just make another fake account the moment one account gets banned. All we can do is report them and help the devs where we can

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