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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Cannot Report Players On Contact EA

Ahhh @1bool1, you're right. Thanks for flagging that. I pulled the info from the wrong part of that article.

Sorry about that @Stol3n_74. In the same article "Report players for cheating, abuse, or harassment" under the heading 'Battlefield V and Battlefield 1 - PC' it actually shares this:


@EA_Help wrote:

To report cheating or harassment (PC only)

  1. Open the Options screen by pressing the Escape (Esc) key.
  2. Open Scoreboard.
  3. Click the player’s persona name.
  4. Choose View Profile.
  5. Click the dropdown next to Send friend request in the EA app in-game overlay.
  6. Choose Report player.
  7. Fill out the required fields.

- EA_Lanna

6 Replies

  • I have reported people through the game. This does nothing. I cannot provide video evidence or screenshots through the game.

    How does EA determine if the person is cheating without evidence?

    Also, there are times when I cannot click on Profile. I see the button, I click on it, it does nothing. See image.

    Is this a bug with the game?

    Furthermore, a player has been cheating for the last 2 hours. They were cheating yesterday. 

    Numerous people have reported this person. They are still playing today. What is the turn around time for removing a cheater?

    How does removing an option to report cheaters with evidence align with your strategy for combating cheating in games?

  • Can I get a response to at least one of my questions?

    How does removing an option to report cheaters with evidence align with your strategy for combating cheating in games?

  • therealstorey's avatar
    therealstorey
    Seasoned Adventurer
    3 years ago

    Their strategy has been to make it as difficult to contain the blatant hacking problem as possible while redirecting resources to censoring the problem. The reporting system continues to be the only means available and is just as ineffective as intended. No name and shame, generic copypasta replies and a BFVstats website that points to a huge problem. Youtube videos of blatant cheaters who are still playing to level 500. Lately, they're running the servers, spamming the chat with cheat ads, Redeploying entire servers at will, speed hacking, wall hacking, aim botting, deploying anywhere on the map, and switching classes..... It's really bad.
    You come here to get some answers and it's don't say their name and copypasta.It takes a lot of negligence to run a game like this into the ground, they have to be proud of that or it just doesn't make sense what they're doing, or not doing.

  • ashratt's avatar
    ashratt
    Rising Newcomer
    3 years ago

    Hi Lanna,

    could you comment on if the removal of the submission form on the player report website is a bug or an an intentional change?

    it was really helpful because you could attach video evidence which is not possible ingame/via EA app


  • @Stol3n_74 wrote:

    Can I get a response to at least one of my questions?

    How does removing an option to report cheaters with evidence align with your strategy for combating cheating in games?


    Better chance of Elvis performing after dinner in your living room than EA responding to your question.

  • @Ashratt Possible they're not banning intentionally. A simple strategy to drive players out of old Battlefields so they buy the new one, which is "supported" until a new one comes out again. EA doesn't hide that they like money more than the player. 🙂

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