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EA_Kent's avatar
EA_Kent
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6 years ago

Re: Constant FPS drops and bad performance!

@DanijelBlack 

Thanks for giving that a shot. Do you currently have the game set to run in DX12, or are you using DX11? 

/Kent

14 Replies

  • I am using it in DX12, I also tried DX11 just now and when I am on DX11 I don't get a lot of fps drops as before but, I get screen tearing in some situations.

  • EA_Kent's avatar
    EA_Kent
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    6 years ago

    @DanijelBlack wrote:

    I am using it in DX12, I also tried DX11 just now and when I am on DX11 I don't get a lot of fps drops as before but, I get screen tearing in some situations.


    If you're seeing screen tearing it sounds like your display's refresh rate isn't matching up with the game's FPS. Usually enabling vsync will help with screen tearing, but you might encounter some input lag. In my experience it's usually not very noticeable. 

    Also, if you're using a display with G-Sync or Freesync you can try enabling that to see if it helps with the screen tearing. Usually you can leave vsync turned off as well with these options enabled, which can help the game feel a bit smoother. 

    /Kent

  • Hey @EA_Kent ,

    I went and got my friends monitor to see if the fault is in my monitor. I set all my settings on low, set my fps limit to 120 and enabled vsync to see if it helps. To my suprise, after the todays update, the performance got even worse. Now I cant even get steady fps, even on low!. I usually get around 33-45fps in todays new update. I literally can't play the game. I disabled vsync and no improvment whatsoever. I even went to my local pc dealership and asked them to check my pc to clean it of dust and get new termal paste and checked if evrything is allright and they told me that evrything is allright.

    I tried other games (Witcher 3, Battlefield 4, Apex Legends, Monster Hunter World) and they all run fine on ultra settings with no problem.

    I went to my other friends house, he as my old computer with worse specs then mine and he is playing Battlefield V on all low with no problem. I really dont know what to do anymore.

    Both of our monitors, mine and my friends don't have G-Sync or Freesync just to mention it.

    I am sorry if I sound in any way mad, its just that I feel like I wasted my money by buying a new better pc to play Battlefield V but cant even have steady fps on better spec pc.

    Danijel

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DanijelBlack 

    No need for an apology. I've been playing PC games my whole life, so I know that trying to figure out an issue like this can be really frustrating. Something definitely isn't working the way it should. It's just a matter of narrowing down what exactly that might be. 

    Can you try something else for me? Set up a new Admin user in Windows and try starting up BFV through that account. Do you see any sort of performance issues happening at all? 

    /Kent

  • Hey @EA_Kent ,

    So I tried to format my pc today before I saw your reply to set up a new admin on my pc.

    Before I format my friend recommended me to delete all traces of origin and battlefield v on my computer with a program called "geek uninstaller". Basically it removes all the files associated with the game/programm you select. So I used that programm and not format my pc.

    After installing both origin and battlefield v, my performance went up. Now, when I set everything on low I get steady fps of around 55-60 but sometimes it drops, not a lot but simetimes. Maybe twice in 45min of multiplayer gameplay of breaktrough. The thing now is that with my specs I should be running this game on high not low.

    Just wanted to report this founding of mine, still should I do the new admin user?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DanijelBlack 

    I don't think that would really be necessary if you formatted your PC. Have you checked to make sure you've installed all the updated drivers and such since you formatted? 

    /Kent

  • @EA_Kent 

    Yup, all drivers are installed and updated. I even updated my bios just to be sure.

    I mean, the game is playable now but only when all settings are set to low. Everything above that I get fps drops which is really weird considering my specs.

    Danijel

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DanijelBlack 

    Thanks for sending over those screenshots. Looking at the results from CPUID one thing did jump out at me. It looks like your CPU temperatures got up pretty high at some point. If you look at the max temperature readings for your CPU you can see that they got up to 90-100 degrees C at some point. That's pretty hot. Most CPUs are set up so that if they reach a certain temperature threshold they'll start throttling themselves to prevent hardware damage. That might be what's happening in this case. If your CPU is hitting that threshold and slowing itself down to lower temps that could explain why you're seeing performance drops in-game. 

    Do you have your CPU overclocked? If so it might be worth setting it back down to the default clock speed to see if that helps the temperatures at all. I'd also recommend making sure you've got good airflow in your PC case as well. Make sure all your case fans are running and that they're bringing cool air in from the front/bottom and pushing hot air out the back/top.

    Looking at the CPUID I can see that your CPU fan spun up to over 2k RPM when it was at its highest temperature, but it might also be a good idea to take another look at your CPU fan curve if you have a way to set that. There may be an option for it in your BIOS. You might be able to have your fan speed ramp up sooner to help prevent the CPU from heating up as quickly. 

    /Kent

  • Hey @EA_Kent ,

    In the end you were totally right. After opening my pc case I have determined that my water cooling loop was either broken or not functioning at all. I went out and bought myself a good air cooler and mounted it. After turning on my pc and playing Battlefield I checked my temps and they were under 80 (sometimes a bit over). It was the cooler that war not working after all. Here are my temps now: https://imgur.com/a/WoTRMJC

    After tweaking some settings I can play the game around 70-80fps with some settings set to ultra and high.

    Also, just to be sure, I have a CPU (i7-7700k) that is overclockable but my motherboard does not support it but I do sometimes see CPU go above its default 4.20GHz, is that normal?

    Oh and do you notice my CPU fan or any other fan that went beyond normal RPM?

    I would also wish to thank you for troubleshooting my problem Kent, you were really helpful mate.

    Danijel

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DanijelBlack 

    You're welcome! I'm glad to hear it helped. Those temperatures definitely look a lot better. 

    Some CPUs have a function that will distribute power to the CPU as needed and lower it when it's under a lighter load. Instead of the CPU sitting constantly at the same clock speed it will fluctuate up and down, and you might see the speed go over the factory default. It's probably normal in this case, but it might be best to reach out to Intel for more details if you're concerned there might be an issue. 

    Looking at the updated results it looks like your CPU fan hit a slightly higher max RPM than the previous screenshot you sent us. Normal RPM really just depends on how you've got your fan curve set up. For me the main downside to having the RPM set higher is the noise, but if you're worried about the temperatures you can try increasing the max RPM on the CPU fan in your fan curve to see if that lowers them further. 

    /Kent

  • @EA_Kent 

    Oh I did not know that. I will message Intel just to be sure, it's better not to leave every stone untruend if you get me while trying to increase performance.

    Can anything bad happend with max RPM? The noise is not a problem because my case has those covers on the side that reduces noise level so I am good as far as noise goes.

    Anyway I think by this my problem is fixed in the end. Once again I would like to express my gratitude and appreciation to you Kent, you were really helpful.

  • EA_Kent's avatar
    EA_Kent
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    6 years ago

    @DanijelBlack 

    You're welcome! 

    The max RPM is really just how fast you would want the fan to go. Having a higher max RPM does use up more power and cause more noise, but if that's not an issue for you then you should be OK to increase the fan speeds. 

    /Kent

  • @EA_Kent 

    Oh okay, I will leave it as it is now and if the need arises I will increase the max RPM. Thanks for the tip

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