EA_Blueberry
Community Manager
Community ManagerForum Discussion
15 Replies
It's an OEX and i tried upgrade already with no positive results.
- EA_Blueberry
Did you get a new PC installed with Windows 10 or did you upgrade the same PC from Windows 7 to Windows 10?
Do you have a specific model number and brand type for the OEX keyboard? I'm concerned about capability.Can you run a Clean Boot and then immediately launch the game so we can determine if it's a program running in the background causing this?
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
@EA_Blueberry
I've got a new PC instaled with the Windows 10.
The OEX is the TC-200.
I did the Clean Boot and the problem still going on.
/NRainier- EA_Blueberry
I'm having some trouble pulling it up. Do you have another keyboard you can test or try plugging it into a different USB slot?
@EA_Blueberry
No i don't have another keyboard. I tried to plug in another usb port without success/NRainier
- EA_Blueberry
Do you have Game Mode/Game Bar enabled, Origin overlay or Discord overlay active?
No, nothing is active.
/NRainier- EA_Blueberry
Can you upload a new DxDiag for us please?
@EA_Blueberry
Sure.- EA_Blueberry
You are still on Windows build 17134. Please update to the latest build, this could possibly be related to crucial Windows updates that are pending to be installed.
Search "Windows Updates" in the desktop search bar to check for pending updates.
@EA_Blueberry
I installed the latest update for Windows 10 and still have the problem
/NRainier- EA_Blueberry
Is there any way you can borrow another keyboard from a friend to see if it works on another piece of hardware? I'm concerned it might be related to that specific one for a Windows 10 PC.
I had one from HP and had the same problem. It could be a keyboard configuration on Windows 10?
/NRainierIn a quick Google search I found several reports that this particular keyboard you have has no anti-ghosting technology.
https://www.saraiva.com.br/teclado-gamer-oex-tc200-9242751.html
https://www.saraiva.com.br/teclado-gamer-oex-action-tc200-9489633.html
A keyboard that don't have anti-ghosting technology will behave exactly as you describe it, in fast shooter games like BFV.
@holger1405 @EA_Blueberry
Looks like this is the problem then! Doesn't know then this is a thing. I will accept this as a solution and try to buy a new keyboard when i have a chance. Thank you for your time and support guys. Really pretiated.
/NRainier
