Re: Unable to connect to EA Online for Battlefield V on XBox One

Hi @XDragonz43. 

If your son is using a child account he would be restricted from accessing the online features in Battlefield V until he's of age. The date of birth on his account is what would determine that. 

/Kent

Thanks for the response.  Yeah, I kinda figured that's what it was.  What is the age he can start playing.  Is it 13?  Is that just for the EA Servers?

@XDragonz43 

Right, it's a restriction to the EA servers themselves. The required age can vary depending where you're located. We have a full list of the ages over at the EA Help website: 

https://help.ea.com/en-us/help/account/online-access-for-child-accounts/#agerequirements

One he reaches the age for your location it should automatically lift the access restrictions. 

/Kent