Community ManagerHey @DaavidLee,
Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team via the steps in this article. They'll be able to take a look at this for you.
Hello.
Yep, I understand your scenario and have tried this. I filed a complaint according to the process on the page. But I didn't receive anything back and there is no record of it in My Case. That means I don't know if a successful communication was made with the service team.
I wish there was a way that I could actually know that there was communication with the team, I need to address this issue regarding the ban.
Community ManagerCommunity ManagerFacing the same issue. Recieved a completely random ban, now I can't play the games I've paid for. EA are a joke! Email dispute taking too long and online chat function for support has magically disappeared!
I feel for you. These bot-like responses from the "mods" just add Salt to the wound.
Good luck!
