Sorry, but that reply is about as useful as a chocloate teapot EA_Barry
I have followed the reporting steps, multiple times for the same player names (and there are many players that get reported), and yet, after weeks and weeks, the reported players STILL PLAYING and the SPAMMERS ARE STILL SPAMMING CHAT, and nothing has been done about anything.
If I check the reports to see what happened with them it looks like as soon as they are submitted THEY ARE CLOSED.
That would make it seem that nobody from EA is even bothering to check them.
It's a very sad situation that players that have been loyal memebrs of the EA community, and have been playing your games ffrom as far back as BF 2 are treated with such disregard when trying to brring to your attention an issue that is clearly somehtign that affects everyone that purchases and plays your games and is looking for a fair and safe environment to play in.