Forum Discussion
please try to switch over to DX11, if you have your DX12 enable.
Best regards!
Manny
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Before latest win update i could play both dx 11 and 12 after win update i can only play on dx11 but with dx12 it crash when loading game
- 7 years ago
I'll have to try going to DX11 when back on Sunday. Not even sure how to roll it back atm. Will google it.
- 7 years ago
@solifer wrote:Before latest win update i could play both dx 11 and 12 after win update i can only play on dx11 but with dx12 it crash when loading game
Do you have to go into Windows and uninstall DX12? Or do you just go into the PROSAVE_profile and change all the DX 12 to 0?
I've gone into that file and all my DX12 settings were already 0.
I just patched everything again and no luck.
- EA_Arrenai7 years ago
EA Staff (Retired)
Hello @heychadwick,
You should be able to toggle DX12 off in the Advanced Video settings.
Can you please give it a try during a clean boot with no extraneous background processes and see how that goes?
Arrenai 🐱
- 7 years ago
Holy Cow!!!!!!!!!!!!! It works!!!!!!!!!!
Was it the latest drivers from GeForce?
Was it the latest game patch?
Was it removing all traces of Origin and doing a fresh re-install?
Was it removing the Origin overlay?
Was it removing the GeForce overlay?
Was it removing the Discord overlay?
I have no idea which did it.....but it worked!!!!!!!!!!
Thanks for all the help!