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Anonymous's avatar
Anonymous
7 years ago
Approved

The game closes itself when joining a match

Hey Guys!

When I start the game, everything works fine in the menus.

I can customize my loadout, change settings and all the other stuff.

But when I try to join a game, doesn´t matter wich mode, it just closes itself.

But always after different times, most of the time on the loading screen, but sometimes i get to the spawn overview and then it crashes. And one time i got really lucky and got into a game and was able to run 3 steps, then it chrashed again.

But as i got into the game there nothing really loaded in. The bushes were only big piles of Pixel, the ground just a big, grey and falt surface and so on.

But when its chrashing its not showing a message or anything, it just closes itself up and brings me back to origin.

Same happens with the campagne, it also just closes up.

I also played the beta on pc, everything worked completely fine there.

I already updated all my drivers, I defragmantated my pc, I checked multiple times on missing files but it just won´t work.

I also tried the thing with compatibility settings and all that stuff, but it just keeps closing.

I would really appreaciate some help, because i was really excited for that game and i just want to start playing :D

47 Replies


  • @solifer wrote:

    Before latest win update i could play both dx 11 and 12 after win update i can only play on dx11 but with dx12 it crash when loading game


    Do you have to go into Windows and uninstall DX12?  Or do you just go into the PROSAVE_profile and change all the DX 12 to 0?    

    I've gone into that file and all my DX12 settings were already 0.   

    I just patched everything again and no luck.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hello @heychadwick,

    You should be able to toggle DX12 off in the Advanced Video settings. 

    Can you please give it a try during a clean boot with no extraneous background processes and see how that goes?

    Arrenai 🐱

  • Holy Cow!!!!!!!!!!!!!     It works!!!!!!!!!!

    Was it the latest drivers from GeForce?

    Was it the latest game patch?

    Was it removing all traces of Origin and doing a fresh re-install?

    Was it removing the Origin overlay?

    Was it removing the GeForce overlay?

    Was it removing the Discord overlay?

    I have no idea which did it.....but it worked!!!!!!!!!!

    Thanks for all the help!

  • Jafferchamp's avatar
    Jafferchamp
    7 years ago

    How strange!!

    Thanks for the SOUND PRESET option, it worked. 

    I went from night mode > speakers. Fixed!

  • Jafferchamp's avatar
    Jafferchamp
    7 years ago

    Wait i take that back. Game played fine for about 5 minutes. Then loaded into options to change gameplay settings. HUGE input lag then crashed.

  • Same. I can navigate all the options but as soon as I click to start a game, a community map I hear a freeze/skip sound then game just closes.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    I'm closing this thread to stop it from being necroed.
     
    If you have any issues with Battlefield, please make a new topic about your problems and what kind of steps you have tried to solve them.
     
    /Atic

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