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Luuuron's avatar
Luuuron
New Traveler
4 years ago
Solved

Unable to connect to EA Servers

Hi everyone,  I have installed BFV yesterday but when I skip the campaign and try to play online. The game is always telling me that it couldn't connect to EA servers.  I have tried many things suc...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @Luuuron, 

    I'm curious what would happen if you start up your PC in a Clean Boot before you launch BFV. If there's something else running that might be interfering with the game connection that may help narrow it down. 

    You can find more info on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @Luuuron, 

I'm curious what would happen if you start up your PC in a Clean Boot before you launch BFV. If there's something else running that might be interfering with the game connection that may help narrow it down. 

You can find more info on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks! 

  • Luuuron's avatar
    Luuuron
    New Traveler
    4 years ago

    I have already tried that, nothing change 😢

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Luuuron,


      Thanks for giving it a shot. 

      Could you share a DxDiag when you have the chance? You can find more details on how to grab one at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

      • Luuuron's avatar
        Luuuron
        New Traveler
        4 years ago

        Hi sorry, for the late reply. 

        Here is the dxdiag (in attach) 

        Thanks for helping me! 

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