Wrongful Permanent Ban on Battlefield V

I have now submitted 8 appeals, but every time the team just repeats that the decision is correct without any detailed explanation.

I have absolutely no reason to cheat in a game with less than 10,000 daily active players. I am a loyal paying player who has spent real money on the game and played legitimately for 666 hours over 4 years. 

This ban has left me very frustrated and sad. This account means a lot to me.

Hi XiHai2671​ 

Sorry to hear you’ve been dealing with this.

I understand why this would be upsetting, especially after putting so much time and money into the account. Unfortunately, bans and appeals can’t be reviewed or handled here on the forums.

If you’ve already submitted appeals, that remains the only route for the Terms of Service team to review the action. If you still have the option available, you can try submitting another appeal and include the additional context you mentioned.

Sorry again you’re in this position.

Hi XiHai2671​ 

Sorry to hear you’re still dealing with this.

I understand why you feel that way, especially after so many appeals and with how much the account means to you.

If you’ve already submitted that many appeals without a different outcome, then I’m sorry to say this may end up being the final decision.

Sorry again that you’re in this position.