Forum Discussion

FunnyGamer432's avatar
FunnyGamer432
6 years ago
Solved

You have lost connection to the EA servers

So two days ago I wanted to play Battlefield 5 and when I was launching the game I accidentally clicked on the Cancel button while it was loading Cloud Sync. The game continued to open itself and I t...
PieceOfBread142's avatar
PieceOfBread142
6 years ago

hi, i am having the same problem but none of the solutions work, this has been happening to me for almost a month now and i cant even refund the game. i just want to play the game but because of this  stupid bug it wont work. i cna go online on other EA games but not battlefield

CapitanRoyon's avatar
CapitanRoyon
6 years ago

@PieceOfBread142  At first try to Unplug the modem and router power for at least 3 minutes.

It's possible you have some ports closed off that need to be opened in your router's admin settings. Here are the port numbers for Battlefield V

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/.

Also, please try disabling your antivirus/firewall, at least long enough to test.  If it helps, you can set exceptions for Origin.exe and BFV.exe.  Please also either disable Windows Defender or set the same exclusions.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow gamers with their issuses.

  • danukips's avatar
    danukips
    6 years ago

    I've been having the same problem for months constant disconnects from the EA servers mid game it is beyond pissing me off, I'm so * angry. I have uotrace. HELP ME FFS EA!!! i'M SICK OF THIS *.

    • danukips's avatar
      danukips
      6 years ago

      My problem is the same disconnecting from EA Servers but on Xbox one.

    • Plucky6922's avatar
      Plucky6922
      6 years ago

      @danukips 
      Looking at your UOtrace, you are having some bad issues.
      You need to contact your Internet Service Provider and explain your issues.

      • danukips's avatar
        danukips
        6 years ago

        Hey Plucky I did I even told them I had that uotrace to show the problem and the dozy cow just said try using different ethernet cable and turn it off and on again then try it and obviously cus the problem is one where I have to load up bfv and play for a bit to see if it worked I can't stay on the phone and needless to say THAT DIDN'T WORK! I'm trying port forwarding. I already have most of the ports open from when I opened my NAT all except for one port which is 3544 UDP. What IP address am I supposed to use when I create this rule? The same as the others or just make up a new one? I followed a guide before and they said to make it all 100 is this the same or shall I do 140? Thanks.

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