Forum Discussion

ee8d8de0072c57e's avatar
ee8d8de0072c57e
8 months ago
Solved

Can you upgrade the standard addition after you’ve already preordered it?

I pre-ordered the standard edition, but really want to be able to play it early; is there anyway I can upgrade my digital copy on Xbox ?
discussion
  • EA_Illium's avatar
    EA_Illium
    7 months ago
    [GENERAL INFORMATION] - Accepting As Solution For Visibility Purposes

    Hi Everyone,

    If you need assistance with refunds or purchase assistance for College Football 25, depending on your platform the process my differ. 

    You will want to reach out to your platform (Xbox or PlayStation) for further assistance. 

    Change your pre-order for Xbox check out the information from Microsoft below:

    Pre-order Xbox digital games in the Microsoft Store

    Change your pre-order for PlayStation check out the information from Microsoft below:

    How to pre-order and auto-download games from PlayStation Store

    Thanks!

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 months ago

@ee8d8de0072c57e6 

You should be able to cancel your current pre-order and then purchase the Edition you want, thanks.

Damizer66's avatar
Damizer66
7 months ago

How do you cancel a preorder?

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago
    [GENERAL INFORMATION] - Accepting As Solution For Visibility Purposes

    Hi Everyone,

    If you need assistance with refunds or purchase assistance for College Football 25, depending on your platform the process my differ. 

    You will want to reach out to your platform (Xbox or PlayStation) for further assistance. 

    Change your pre-order for Xbox check out the information from Microsoft below:

    Pre-order Xbox digital games in the Microsoft Store

    Change your pre-order for PlayStation check out the information from Microsoft below:

    How to pre-order and auto-download games from PlayStation Store

    Thanks!

    • Damizer66's avatar
      Damizer66
      7 months ago

      Its PS5. I'm trying to get an agent but they keep telling me to try again later.... Thanks for getting back to me.

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