Community ManagerCommunity ManagerHey folks,
I wanted to drop in here and just mention a few things.
I know it's definitely frustrating to see a game update that doesn't include a fix for an issue that you've been reporting. It can feel discouraging when you've been sharing feedback, but the changes you're hoping for haven't been added.
Sometimes it takes time to fix things. Not every bug or issue is as simple as it might seem. It's also not always straightforward when it comes to making changes to the game. What might seem like an easy update might have other implications that need to be tested and evaluated. Just because something hasn't been fixed or changed in this update doesn't mean that we're ignoring it.
I also wanted to say that your feedback isn't going unnoticed. Several of the issues that were fixed in this update came from reports that we gathered here on these forums. Others might have been spotted during a Twitch stream, or from a post on Reddit. We're always looking all over the internet for things that are causing headaches. Here on AHQ, I and the other members of the forums team will continue to pass along your bug reports, feedback, and suggestions.
We know that you're passionate about this game, and we know that you want it to be as great as possible. We're here to help with that as much as we can. Please don't feel discouraged when it comes to giving us your feedback or reporting issues.
For those of you who are running into frustrating issues, I wanted to say thank you for sticking with us and for taking the time to share your thoughts here on the forums. The detailed info you share with us here is helpful when we're trying to get things fixed.
Thank you once again for coming to visit us here on AHQ, and for letting us know what you think. We'll keep working to make sure your feedback and reports are seen. Whenever we've got more news to share, we'll be here to let you know.
@EA_KentWith all due respect and I mean that, The point, Kent, is that these issues SHOULD have been tested before the game came out Its quite obvious that no testing or minimal testing was done in order to meet the deadline you set. This happens with every game EA puts out it seems. When someone pays $100 for a video game we expect it to work properly. We are aware there are some bugs here and there, but since everything went ONLINE, rather than offline releases, CD-Roms, Cartridges etc, down went the game quality when the games came out. Because why not just update it with patches! During my time at EA and speaking with many people when the office was in Maitland, we spoke a lot about how EA wanted to implement this model of release first and fix later. I questioned that as saying why would one want to do that? The answer was, well we have to put these games out every year, there isn't enough time. Well there was plenty of time to make this game. I think most people would have been happy to wait until next year for a PERFECT game. Since we are talking about NCAA Football 25 and not Madden or EA Sports FC here, examine all of the bug reports. Some are stupid and not pressing. Others are. I know that you looked at them and I know that your boss has it sitting in his inbox or with a Jira notification assuming EA still uses that, but is he really doing something about it? Or does there need to be another meeting after and another meeting on how quickly we can get this together. The real bugs, the ones people are saying are game breaking like Overtime not working for example, the game crashing or freezing during it. Simming Normal can create problems as well, there's no kick off in the second half and the team that had the ball at the end of the first half and was supposed to kick off has the ball where it left off! This ruins the game. All of this would have been noticed if the game was tested by someone who knows how to test the game. There was no Beta for us to play. I saw nothing around here in Orlando regarding hiring temporary testers to come in and play the game like you had done many many years ago with Madden. All of this would have been fixed if you had listened to what I said all those years ago on how to fix a lot of these problems. But apparently your execs know better than me. This is why people are pissed off... its like you do not care and a forum post is not going to solve the problems at hand. A semi finished game updated over the next 6 months to fix game breaking issues is not acceptable at all. There is no way that no one at EA knew about these issues. There is literally no way. I know how you guys work first hand.. The priority is Money, not customer satisfaction. The biggest release in recent memory.... what did you think was going to happen? A riot... well my friend, you got one. And no matter how much you pay bloggers and reviewers to review the game it give it rave reviews, the people have spoken. I like the game, but I'm afraid to play it because when it comes time to win an important game, Im worried the game is going to crash in OT, or something bizarre will occur at half time. Among other issues listed on here. Maybe tell us what the priorities are. What are you going to fix for the next update? More transparency would be nice for a change.
Regards
