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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Re: Servers Down???

@45251504fe6a0cb9 

You can just recreate the same lineup you had before.

I'm not aware of any compensation for this, but if it happens, we'll make an announcement.

8 Replies

  • sean_peadar's avatar
    sean_peadar
    Rising Adventurer
    1 year ago

    Everytime I try to play Solo Seasons in Ultimate Team, I get booted & told that "Our servers cannot process your request at this time. Please try again later".

    This has been the last 3 days. 

    Make it stop. 

  • sean_peadar's avatar
    sean_peadar
    Rising Adventurer
    1 year ago

    Not yet, I'll let you know when I get home & give it a go.

    Just power down my XBox & Router for 2 minutes, restart the router & wait for it to get up & running, then restart my XBox...  then try a new lineup?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @sean_peadar 

    Try a new lineup first. If that doesn't work, go through the power cycling process I mentioned.

  • sean_peadar's avatar
    sean_peadar
    Rising Adventurer
    1 year ago

    Success.

    I started with the router, & XBox restart… but success, none the less.

    Thanks 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @sean_peadar 

    Great! Thanks for the update. Please reach out again if you have any other issues. Good luck and have fun!

  • @EA_Aljo months and dozens of people asking about dynasty fixes and its complete radio silence from CMs. One dude has an issue logging into his CUT and he gets hands on, quick reply customer service.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @SgtSlugbug 

    They got an answer because it's an issue we can help with. We won't have any news on Dynasty fixes until patch notes are released.

    I'm now locking this thread as the OP's issue has been resolved.