Server lag is terrible

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@EA_Aljo wrote:

@VGorilla808 

Are those the same numbers you're seeing when the issue is occurring? We're not aware of anything that would cause this currently so the best we can do is connection troubleshooting. You can find those details here. Are you using an old ethernet cable by chance? Also, are you using a separate router or do you have a modem/router unit supplied by your ISP?

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I don't know how to monitor during gameplay.

Is there something in the game options that displays this data?

The modem/router is supplied by the fiber company yes. The router is hard wired to coax.

The network test was done with the game still on in ultimate team at the main menu not in game otherwise it would probably disconnect me and drop the game.  

@VGorilla808 

I think you'd need to monitor your network traffic outside of the game somehow to track any changes with your ping. I don't know of an in-game way to do this. 

Have you spoken to your ISP to see if they are noticing any issues? Since you're using their network equipment, you're going to be more limited with optimizing it for gaming. If you're able to log into the modem/router, check to see if it offers anything specific for gaming. I'm not optimistic that will help much though. There are many different variables that we don't have any control over. Your region, traffic, equipment, etc, are all part of this and most of that is outside of our control as we really can only monitor for issues with our servers.

So I should look at getting a different router or device that takes coax to ethernet that is geared towards gaming?

@VGorilla808 

I'm not going to guarantee you'll see improvement. Typically, you're going to be better off with a modem and router designed with gaming in mind. I think it would be good to do some research on your particular setup and get some advice from others for optimizing this type of connection.

Did you bring this up to your ISP? They should be able to perform some testing on your connection.

For reference i get no lag playing diablo 4 or other games, and none on streaming video services.  

I'm not talking about an actual pause and black screen notice it's just the game and ots animation are slow and delayed or choppy.  It's noticeable and does not happen all the time.  I would say 50% of the time. 

It is happening even in dynasty mode right now. 

You can tell because even selecting recruiting opens there's a slower response to picking actions.  And the load screens for the game to play or start a game or even between plays loads slower and more choppy.  The game is still playable.  But so was dial up internet with AOL 

I will contact them and get back to you with what they say for sure.

Thanks. 

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@EA_Aljo wrote:

@VGorilla808 

I'm not going to guarantee you'll see improvement. Typically, you're going to be better off with a modem and router designed with gaming in mind. I think it would be good to do some research on your particular setup and get some advice from others for optimizing this type of connection.

Did you bring this up to your ISP? They should be able to perform some testing on your connection.

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@VGorilla808 

Every game is different. So, it's always likely they aren't all going to perform the same. Especially with the different locations of servers and the routing your data is taking.

Did you talk to your ISP about this?

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@EA_Aljo wrote:

@VGorilla808 

Every game is different. So, it's always likely they aren't all going to perform the same. Especially with the different locations of servers and the routing your data is taking.

Did you talk to your ISP about this?

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I did speak with my ISP.  They conducted a test and resestablished the connection and account.  Everything has tested excellent.  The modem when hard lined does not have much or any affect according to whom I spoke with. 

The conclusion we came to is that the peer connection, the other player, their poor connection speeds etc is most likely what is causing the issues.

I would like to add that since the bowl games, the game play overall has been much, much better.  The games are alot more fun to play.  There is noticeable amounts of more feedback and time when running the ball.  Yiu can actually see and perform moves on the screen and the game is reacting better in real time to joystick input. 

Not sure if that's just better pairing in pvp with better connections or if the game code was updated.  

This has been the best and most fun the game has been ever to date. 

@VGorilla808 

Glad to hear there's been an improvement. If you have any other issues, please reach out again. Good luck and have fun!