Online Dynasty Player vs Player Game Crash and Records 2-0 Final Score

Question

Product: EA SPORTS™ College Football 25Platform:Xbox Series XPlease specify your platform model. Microsoft Xbox Series XWhat is your gamertag/PSN ID?Date/time issue occurred 7/29/2024 - Roughly 3:30pm PacificWhat type of issue do you have? Crash/FreezeWhich mode has this happened in? DynastySummarize your bug I was playing a human vs human game in an Online Dynasty when the game just dumped me straight to the main menu absent of any input from me. From opponent's perspective the game said I conceded. Team Schedule is now showing the game completed with our stats and score per game quarter intact, but it shows final score 2-0 when in reality we were 35-28 in the 4th qtr. There doesn't seem to be any option to replay the game or change the result. Incidentally caused my coach to get fired in an online dynasty that we're trying to take seriously. 6/6 record...How often does the bug occur? Occasionally (10% - 49%)Steps: How can we find the bug ourselves? Test online Dynasty player vs player games for aberrant disconnects and menu drops. Review online Dynasty game results for 2-0 final game scores and compare against game stats and per quarter scoring breakdown. What happens when the bug occurs? Online Dynasty player vs player match ends abruptly with one player sent back to CFB 25 main menu and the other player seeing a message to the effect that their opponent has conceded. Dynasty then records incorrect game result with a weird 2 to 0 score. The particular scheduled game in question can not be replayed and the incorrect game result can not be modified.What do you expect to see? Online Dynasty player vs player games should resolve without EA server disconnects or software crashes. In the event of either a software crash or a connectivity issue that ends match gameplay prematurely the match in question should be replayable. Crashes and disconnects should not default to unalterable game results.‌I was playing a human vs human game in an Online Dynasty when the game just dumped me straight to the main menu absent of any input from me. From opponent's perspective the game said I conceded. Team Schedule is now showing the game completed with our stats and score per game quarter intact, but it shows final score 2-0 when in reality we were 35-28 in the 4th qtr. There doesn't seem to be any option to replay the game or change the result.Incidentally caused my coach to get fired in an online dynasty that we're trying to take seriously. 6/6 record...Here's a link to a reddit thread on the topic. I'm not the only one who has run into this particular issue. https://www.reddit.com/r/NCAAFBseries/comments/1eekpga/dynasty_user_game_crashed_to_main_menu/

b2c28dd03aa714c · Answer

I was playing dynasty mode and won 42-20 in year 3 of the mode with my friend. After the game ended it jumped straight to next week and logged a loss of 17-10. This sucked as I was Kent State and on a rebuild path and #9 in the nation. Kind of hard to enjoy a rebuild when your wins don’t count.

dng1107 · Answer

This needs to be addressed asap. We play in a competitive league and this is unacceptable! Could end a teams season.

4ea4b289f48d92e · Answer

@DevilHanzo555 Same issue here. Crashed us out at halftime when it was 0-10 and graded the game as a 2-0 win for the other side. If you can force decisions for the unplayed games, how difficult would it have been to build in this redo game type logic in the first place.

jritchie96 · Answer

Just experienced this exact issue. Opponet was beating me in the conference championship 30-10, then all the sudden it booted him and gave me the win. It showed the final score being 2-0, but the box score shows all of the stats reflecting the 30-10 score. Makes zero sense. Now entire seasons are messed up. He should’ve received the conference championship win, but now his entire season is screwed up because of this. Unacceptable as this is a highly competitive league.&nbsp;

de66ee038555936 · Answer

Anyone know how to fix this problem. Back to back user games I was losing in the 4th quarter in an online dynasty. It comes up my opponent conceded the game. And the score come up 2-0 with me winning the game and the game is lock and can not be thrown out. Is there anyway to fix this issue.

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Online Dynasty Player vs Player Game Crash and Records 2-0 Final Score

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